What is Zenefits?
Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zenefits?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Benefits Administration
Employee Record
Time and Attendance
Payroll Administration
Position Management
Talent Acquisition
Talent Management
Workforce Planning
Learning and Development
Performance Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zenefits Reviews
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Zenefits: flexibility and ease of use.
Likeliness to Recommend
What differentiates Zenefits from other similar products?
Zenefits combines employee tracking, benefits administration, document completion, task management, and process automation. This makes it unique in allowing companies to save time by centralizing all their HR needs in one place. In addition, Finally, Zenefits also offers customer service and technical support to help businesses resolve any issues they may have. This distinguishes it from other similar products that do not offer such services.
What is your favorite aspect of this product?
Zenefits improves productivity and employee satisfaction. I find it amazing to be able to manage all aspects of payroll, from hiring to payoff, from one place. This reduces the time spent managing payroll and ensures that all data is processed correctly. This also allows employees to easily access their files and payroll tools from anywhere with an internet connection.
What do you dislike most about this product?
It can be difficult to understand and configure at times, and its user interface is not always intuitive. The software prices are quite high, which may be a turn off for some.
What recommendations would you give to someone considering this product?
I am a Recruitment Consultant and I would recommend Zenefits because it is a very good option for human resources management. The software offers tools that help recruitment consultants to effectively manage their recruitment and selection processes. In addition, the software is easy to use and allows me to manage my recruitment processes efficiently and without errors.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Howard J.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
Zenefits simplifies confusing HR software
Likeliness to Recommend
What differentiates Zenefits from other similar products?
Zenefits is user-friendly throughout an employee's tenure, and any updates made to the system are reflected in all versions of the app. In addition, Zenefits has a number of helpful connectors that can boost efficiency.
What is your favorite aspect of this product?
We were able to integrate Zenefits quickly and easily because it is a user-friendly platform. When it comes to HR tasks like reporting, paid time off, onboarding, and firing, they provide a very effective and user-friendly platform. When there are complaints, the corporation takes notice.
What do you dislike most about this product?
We have a large number of part-time workers who perform a wide variety of tasks around the business, and Zenefits is assisting us in keeping track of each cost center.
What recommendations would you give to someone considering this product?
While progress is being made in fixing the payroll system's problems, we continue to be annoyed by them. The inconvenient inability to immediately speak with a person through phone makes email support all the more important.
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
Rishabh k.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Good software with customer support
Likeliness to Recommend
What differentiates Zenefits from other similar products?
With the help of advising services and closely integrated partner applications, it's HR, Benefits, Payroll, and Performance apps significantly simplify HR administration, cutting down on complexity and paperwork so businesses can concentrate on beginning, running, and expanding their operations. The entire employee lifecycle is simple to use with Zenefits, and any modifications made to the software are adjusted across all devices.
What is your favorite aspect of this product?
For folks like me, it can be challenging to get in touch with HR if I have any payroll or HR-related queries, but thanks to Zenefits, I am able to find resources and conduct my own research for all of my problems from inside the app. It's wonderful for me to manage my team within productivity and PTO time off as a manager.
What do you dislike most about this product?
Timeliness of assistance is what I despise the most because, in my experience, you can anticipate a response wait of 5 to 14 days, and that reply could not even offer a solution. Major issues have also arisen with reports not displaying the most up-to-date or accurate information and with the transmission of our open enrollment data to our medical carrier, which required a month to be corrected.
What recommendations would you give to someone considering this product?
Additionally, we use Zenefits to instantly distribute communications and policies to all members of our team. The Compliance Assistant is fantastic, as was already said, and I frequently use the HR Library. There are also a ton of excellent materials available, both for the program and for regulatory or educational purposes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing