What is Zenefits?
Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZenefits Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zenefits.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zenefits?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Benefits Administration
Employee Record
Time and Attendance
Payroll Administration
Position Management
Talent Acquisition
Talent Management
Workforce Planning
Learning and Development
Performance Management
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zenefits Reviews
Mary Ann L.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2020
The product is easy to use and navigate
Likeliness to Recommend
What differentiates Zenefits from other similar products?
With no disrespect, it’s just like shopping for auto insurance. Every couple of years you are forces to shift to another vendor because the annual licensing renewal costs increase and you reach a point where the costs exceed reasonable amounts and you have to go back out to all vendors and request for proposals
What is your favorite aspect of this product?
Ease of use- navigation is user friendly
What do you dislike most about this product?
Cost involved with customization
What recommendations would you give to someone considering this product?
There are numerous, similar products on the market now so when you are considering switching- have three new vendors lined up to show you what they have in addition to what you are already dealing with
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy