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Zenefits Logo Award Winner Product Badge
TriNet Group, Inc.

Zenefits

8.0 / 10
Category
Zenefits
8.0 / 10

What is Zenefits?

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

Company Details


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Awards & Recognition

Zenefits won the following awards in the Human Capital Management - Midmarket category

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Zenefits Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zenefits.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zenefits?

0% Negative
14% Neutral
86% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 85

Benefits Administration

90

Employee Record

90

Time and Attendance

89

Payroll Administration

87

Position Management

85

Talent Acquisition

84

Talent Management

82

Workforce Planning

82

Learning and Development

81

Performance Management

81

Vendor Capability Ratings

Average 86

Quality of Features

97

Ease of Data Integration

95

Ease of Implementation

95

Ease of IT Administration

93

Product Strategy and Rate of Improvement

93

Availability and Quality of Training

89

Breadth of Features

86

Vendor Support

86

Ease of Customization

84

Usability and Intuitiveness

80

Business Value Created

79

Zenefits Reviews

Aaliyah V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Best HR tool out there in the market.

Likeliness to Recommend

8 / 10

What differentiates Zenefits from other similar products?

Zenefits has been a valuable resource when I needed it the most. It is an important payroll and human resources provider. The large collection of materials available on a wide range of topics assists me in determining a clear response to whatever problem I am facing. If I have a complicated problem that requires a more detailed explanation, I can get help by sending an email. Online conferences are simple, and the information I require has been communicated clearly. I chose Zenefits because they provide a wealth of resources on the complicated subject of HR and Payroll. We require additional assistance, which Zenefits provides.

What is your favorite aspect of this product?

I like the HRIS’s style and look, and I know that when I reach for a tool or a function, it will be there to help me. I am constantly utilizing the Business Intelligence tool. Zenefits’ Compliance Assistant is a particularly valuable and crucial function for me in my profession. All of the federal deadlines and duties I need to perform during the year are included, and it provides me peace of mind knowing I’m crossing my T’s and dotting my I’s appropriately.

What do you dislike most about this product?

When it comes to Zenefits-specific products like the Performance Management app, there is a bit of a learning curve. When it comes to the numerous peer-review options, it’s not always clear who can see what.

What recommendations would you give to someone considering this product?

I appreciate having all of the capabilities I need in a single app. The Zenefits app is all-inclusive and saves me from having to go between screens to complete a straightforward task like checking my PTO, time worked, or insurance benefits. This app is incredibly user-friendly and requires no prior experience to be successful. Anyone looking for a complete HR platform should consider this solution.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Cons

  • Charges for Enhancements

David C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Very good for benefits administration, onboarding,

Likeliness to Recommend

9 / 10

What differentiates Zenefits from other similar products?

Very simple to use. Easy to onboard employees / offboard employees Takes care of benefits adminstration, open enrollment , cobra, performance ,manegement.

What is your favorite aspect of this product?

Benefits administration, onboarding.

What do you dislike most about this product?

Early on, they made product mistakes.

What recommendations would you give to someone considering this product?

Start using it, it'll make you're hiring and benefits administration simpler.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Vendor's Interest First

Jeffrey W.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

LOOK NO FURTHER for your new HR BENEFITS TOOL!

Likeliness to Recommend

10 / 10

What differentiates Zenefits from other similar products?

I love Zenefits because of its clear capabilities with other HR tools such as Greenhouse, Lever, ATS systems, and other HR tools! It's such a great user friendly tool

What is your favorite aspect of this product?

Zenefits improves productivity and employee satisfaction. I find it amazing to be able to manage all aspects of payroll, from hiring to payoff, from one place. This reduces the time spent managing payroll and ensures that all data is processed correctly!

What do you dislike most about this product?

The platform itself is a bit bulky and harder on the user experience point of view. It could be more accessible by making the mobile app having less steps

What recommendations would you give to someone considering this product?

N/A other than the pricing and the licensing. It's such a great one stop shop tool! Too good to be true! It also makes hiring and payroll SO MUCH EASIER! Thank you ZENEFITS!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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