What is Yesware?
Yesware is an all-in-one sales toolkit that gives you everything you need to prospect, schedule meetings, and follow up - right from your inbox. Yesware provides you the insights you need to make data-driven decisions and spend time where it matters, allowing you to work smarter - not harder.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
90 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+63 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Yesware?
Pros
- Enables Productivity
- Respectful
- Client Friendly Policies
- Saves Time
Cons
- Under Delivered
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Pipeline Management
Omnichannel Campaign Management
Workflow Automation
CRM Integration
Internal Sales Collaboration
Dialer Integration
Conversation Coaching
Next-Best-Action Recommendations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Yesware Reviews
Akina E.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Mar 2022
An amazing software to increase your sales
Likeliness to Recommend
What differentiates Yesware from other similar products?
Yesware can assist me determine whether a client was allowed to read my forwarded email or may be presently viewing my email, and this can aid me choose whether I should catch up with a call and a brief discussion to check if it might turn to a future purchase.
What is your favorite aspect of this product?
Yesware assisted me in maximizing the usage of email conversation, especially throughout this epidemic period when it's tough to reach your customers and without sure whether they've read your email or had not to urge a follow-up.
What do you dislike most about this product?
Up to now, it has provided me with all the resources I require to complete my task more efficiently. There could be some delays in putting my email layouts on occasion, but besides that, everything is ok. It’s in good working order.
What recommendations would you give to someone considering this product?
If you working in sales, knowing that a customer or prospect read your emails is really helpful. Yesware can do everything like that and more.
Pros
- Reliable
- Trustworthy
- Effective Service
- Respectful
Em S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use and impossible to give up!
Likeliness to Recommend
What differentiates Yesware from other similar products?
This is such a simple add-on to use for prospecting and email communications. I can't imagine my sales process without it!
What is your favorite aspect of this product?
The templates and ability to track my success with common emails I send out
What do you dislike most about this product?
I'd say the integration is hard to do when you're an end-user, but that's to be expected
What recommendations would you give to someone considering this product?
It's so easy to sign up---you need to do it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ruby C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Yesware is better than good
Likeliness to Recommend
What differentiates Yesware from other similar products?
Knowing when and who opened emails is important information. When I send an important email and see it open, I know it has received attention. If it does not open, I can call to fix that. Users are also notified of older emails that get new attention.
What is your favorite aspect of this product?
Ensuring that my emails are readable. It allows me to track on time and in the right way. The pinned real-time event tracking panel next to Outlook is very useful - it helps with a ton of workflow!
What do you dislike most about this product?
Sometimes it requires you to restart the software when they launch the upgrade, etc. - but in general, I rarely hear much confusion! They should launch an app soon to help people track interactions when they are not in front of a desk/laptop computer.
What recommendations would you give to someone considering this product?
I would say a definite Yes for Yesware! Keeping in view the services, ease, and convenience the platform has to offer the users, it is a splendid effort. The platform quickly makes the users habitual of using it and speeds their workflow.
Pros
- Caring
- Saves Time
- Acts with Integrity
- Over Delivered
