What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Acts with Integrity
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Editorial Workflow
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Multi-Channel Distribution
Personalization/Audience Targeting
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use, but somewhat pricey for needs
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Saves Time
- Acts with Integrity
Cons
- Inhibits Innovation
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Excellent host server.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
E. Jean H.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
It was a great product
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is user friendly to an extent
What is your favorite aspect of this product?
I was able to try it for free before investing in it.
What do you dislike most about this product?
Adsense not easily attached
What recommendations would you give to someone considering this product?
Invest in it. It is worth the money spent, Saves a lot of time and resources, I would recommend it for large businesses.and small businesses. It is very user friendly.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity