What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Editorial Workflow
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Multi-Channel Distribution
Content Analytics
Personalization/Audience Targeting
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Samuel [SAM] J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2021
One of the best, simple website publishing Platfor
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a popular platform. WordPress has free templates and useful features for creating the websites you need for your business. If you want to implement your own design, WordPress provides an array of extensions, addons, and plugins to do just that. WordPress is free. WordPress also allows third-party integrations. WordPress also allows to the deployment of multiple sites under one installation.
What is your favorite aspect of this product?
WordPress is a simple website publishing platform. It is a free platform. WordPress gives you full control of your website. You can add any number of webpages to your site using this platform.
What do you dislike most about this product?
WordPress does not comes up with a built-in drag and drop page builder.
What recommendations would you give to someone considering this product?
WordPress is used by most webmasters. WordPress continually upgrades its versions. I recommend this product to all my fellow digital marketers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ivan M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Easy to use and implement
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Ease of use and great support from the community which makes it easy to customize
What is your favorite aspect of this product?
Ease of implementation and use, in a few minutes it is ready to use
What do you dislike most about this product?
I would like to have wordpress variants that work with different front technologies like React or Vue
What recommendations would you give to someone considering this product?
It is a good product if you want to have a site ready in a few minutes with a friendly interface and thousands of plugins for every need, but you have to have a very good implementation from the beginning, especially in the protection against spam.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Preet C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Fantastic Personal Blogging Platform: WordPress
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com differentiates from other similar products due to the following reasons: 1) The best option for personal Blogging. 2) Useful video tutorials provided by WordPress.com
What is your favorite aspect of this product?
The below things or features I like most in WordPress.com are: 1) If I want to transfer site then I can transfer easily without any hesitation. 2) That is completely Free to use.
What do you dislike most about this product?
The below features that I don't like most in WordPress are: 1) Absence of drag & drop functionality. 2) No phone and tech support provided. 3) No such true photo editing tools inside WordPress.com
What recommendations would you give to someone considering this product?
I would like to recommended you to use WordPress.com because It is completely free to use and you can make an awesome personal blog with that so if you are in business then you can make your awesome portfolio type personal blog for you or your company.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service