What is WordPress.com?
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Campaign Management
Content Storage
Content Creation
Editorial Workflow
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Multi-Channel Distribution
Content Analytics
Personalization/Audience Targeting
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Yashovardhan J.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2024
Super easy for blogs
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is a easy for starting blogs, perfect if you're new to websites. Just know it might not be the best fit for super complex sites.
What is your favorite aspect of this product?
It's easy to use WordPress with its drag-and-drop option for website designing., It lets you skip the tech headaches and jump right into blogging. You can focus on your creative ideas without getting bogged down in code.
What do you dislike most about this product?
There are no aspects of this product that are not useful, but sometimes we can not design complex websites.
What recommendations would you give to someone considering this product?
WordPress is awesome for blogs! Super easy to use, perfect for newbies. Just know it might not be the best fit for super fancy websites. Great for bloggers who want easy, explore other options for fancy stuff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Natalia E.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2024
Excellent tool + easy to use!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It's more flexible than other platforms. There is always a solution for every need
What is your favorite aspect of this product?
I love all about the platform
What do you dislike most about this product?
There is nothing I don't like
What recommendations would you give to someone considering this product?
Start using it right now. It works for everyone!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Easy to use and pricey tool for all
Likeliness to Recommend
Pros
- Fair
- Altruistic
- Acts with Integrity
- Friendly Negotiation