What is Userpilot?
Userpilot is a product experience software that gives non-technical teams the ability to create powerful contextual onboarding experiences. 100s of product and customer teams from companies such as UiPath, Porsche and McGraw Hill trust Userpilot to increase their user adoption through behavior-driven product experiences and to deliver beautiful, personalized and highly customizable user experiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Userpilot?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Help Screens
Content Creation
Contextual Guidance
Process Flows
Lightweight Automation
Dashboard
Content Management
Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Vendor Support
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Userpilot Reviews
Daniel B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
All you need to boost your product engagement.
Likeliness to Recommend
What differentiates Userpilot from other similar products?
Highly customizable content at fair price.
What is your favorite aspect of this product?
Tons of possibilities to create content, segment users and deliver solid in-app guidance.
What do you dislike most about this product?
Analytics could be more detailed
What recommendations would you give to someone considering this product?
Definitely the best option at a reasonable price!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gal R.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jan 2022
Awesome product!
Likeliness to Recommend
What differentiates Userpilot from other similar products?
Value to price ration is great
What is your favorite aspect of this product?
Cool content editor, NPS and the translations.
What do you dislike most about this product?
translation of NPS is not available.
What recommendations would you give to someone considering this product?
If you want an easy way for your organization to communicate with users on top of your webapp, look no more.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time