In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
2
Since last award
97 Plan to Renew
2
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Wellness
Performance Management
Onboarding Offboarding
Collaboration
Talent Acquisition
Employee Engagement
Career Pathing
Learning and Development
Compensation Management
Succession Planning
Rewards Recognition
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Quality of Features
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Also Featured in...
Human Capital Management - Enterprise
Score 8.2
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Workforce Management - Enterprise
Score 8.2
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Payroll
Score 8.1
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.7
View UKG Pro in this category (opens in a new tab)
Payroll
UKG Pro
Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functionality and deeper workforce management capabilities.
UKG Pro Reviews
Rahul S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2025
It handles our complex union rules.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
We have many employees who are part of a union, and they have very complex rules for pay and scheduling. Ukg pro is one of the few systems that can handle this complexity.
What is your favorite aspect of this product?
I love that the system can automatically calculate the correct pay for overtime based on our union agreements. This saves us from so many manual calculations and potential mistakes.
What do you dislike most about this product?
Setting up all the union rules in the system was a very long and difficult project.
What recommendations would you give to someone considering this product?
If you have union employees, you need a powerful system like this.
Pros
- Helps Innovate
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Cons
- Less Productive
Please tell us why you think this review should be flagged.
Julien W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
Surprisingly quick and easy.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
I love the updates! Daily updates, very efficient, cost-effective, and accurate payroll management.
What is your favorite aspect of this product?
I love EVERYTHING! I used it to set up everything (benefits, payroll, and onboarding) and it was quick and surprisingly easy.
What do you dislike most about this product?
It is surprisingly good and accurate.
What recommendations would you give to someone considering this product?
Portals are suitable for use in benefits, tax returns, talent, and onboarding, except for hiring. They can be implemented by multiple departments, with each role assigned specifically.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aminat S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2025
Streamlining HR and Payroll with UKG Pro
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro stands out with its comprehensive suite, advanced analytics, and customization options. Its user-friendly interface and seamless integrations also set it apart. Continuous innovation is a key differentiator. Exceptional customer support is also notable.
What is your favorite aspect of this product?
My favorite aspect of UKG Pro is its advanced analytics and reporting capabilities. The platform provides actionable insights, enabling our organization to make data-driven decisions and drive business outcomes.
What do you dislike most about this product?
One area for improvement is the occasional complexity in navigating certain features and settings, which can be overwhelming for new users. However, UKG Pro's support resources and training programs have helped mitigate this issue.
What recommendations would you give to someone considering this product?
Take advantage of the demo to understand UKG Pro's capabilities. Assess your organization's specific needs for the best configuration. Leverage UKG Pro's support resources for implementation and training. Explore customization options to maximize the platform's potential.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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