Typeform Logo
Typeform Logo
Typeform

Typeform

Composite Score
7.6 /10
CX Score
7.3 /10
Category
Typeform
7.6 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Online Forms category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

80 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

6% Negative
14% Neutral
80% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Trustworthy
  • Enables Productivity

Feature Ratings

Average 84

Workflow Automation

87

State Transformation

87

Drag and Drop Design

87

Mobility

85

Field Configuration and Customization

85

Security

83

APIs and Integration

82

Electronic Signatures

82

Data Analysis and Survey Function

81

Version Management

80

Vendor Capability Ratings

Average 81

Ease of Implementation

89

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Business Value Created

83

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

77

Typeform Reviews

Michelle H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The highest quality surveys are available

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

The support is fascinating because it ensures that I am correctly installing the software. The Typeform features allow me to get a lot done. Typeforms are top-notch; you remain in its orbit thanks to your continual engagement with and deconstruction of current survey operations. Understanding your intended audience's demands and needs is helpful.

What is your favorite aspect of this product?

I have used Typeform to conduct customer surveys and found it to be a terrific, user-friendly tool for collecting reliable feedback. It offers exciting and dynamic surveys and forms that streamline the data collection process. We can create interactive surveys and questionnaires with greater user participation and feedback thanks to its flexible and modern layout.

What do you dislike most about this product?

The programme has a lengthy setup process, but the assistance is excellent.

What recommendations would you give to someone considering this product?

By utilising it frequently, we can learn the unique needs of each user and create a highly standardised, thorough survey process—the research efforts of the company as a whole benefit greatly from this. There's no denying its incredibleness or the tremendously positive impact it has made. It works with a wide variety of popular programs, including customer relationship management (CRM) tools, marketing automation systems, and many more.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Karla O.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Getting better engagements for my surveys.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform offers professional level customization flexibility , without a lot of technical requirements. From responsive designs that fits well into different device and screen types, to customizable aesthetics which makes surveys created with Typeform more appealing to the target audience, to an impressive logic jump feature which enable the introduction of unique questions to survey respondents, based on their previous selections on our survey forms. Typeform customization possibilities are almost endless.

What is your favorite aspect of this product?

Extensive integration with popular applications we utilize in my workplace. This comes with many benefits, top of which includes the ability to automatically synchronise data between Typeform and tools like Excel for proper data analysis and management.

What do you dislike most about this product?

For long surveys, the Typeform approach of displaying one question at a time , may feel slow. In addition to this , when using the mobile builder, I do not have access to introduce logic to my survey questions , except I access the survey builder from my computer.

What recommendations would you give to someone considering this product?

Not ideal for teams interested in offline data collection.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Virginia O.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Aestetically pleasing survey software.

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

I will rate Typeform as the most visually appealing online form and surveying software that I have had experience to use. Its chat-styled conversational approach to surveys and online forms has overtime been proven to help with higher engagement rate from our target survey audience , thereby ensuring that an higher percentage of survey targets , successfully complete our surveys.

What is your favorite aspect of this product?

Typeform connects effectively with a large range of third party platforms I use regularly . This helps with data management , accessibility , analysis and overall team collaboration before and after successfully collecting feedback through Typeform.

What do you dislike most about this product?

The absence of an electronic signature collection feature on online forms , in my opinion, is a visible hole on Typeform. This has been limiting for use cases, where we needed a respondent to fill an online form and also add their signature at the end of the form.

What recommendations would you give to someone considering this product?

I advice that Typeform is integrated with other marketing softwares utilized by the team or departments seeking to deploy Typeform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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