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Typeform Logo
Typeform

Typeform

Composite Score
7.6 /10
CX Score
7.3 /10
Category
Typeform
7.6 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Online Forms category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

80 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

6% Negative
14% Neutral
80% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Trustworthy
  • Enables Productivity

Feature Ratings

Average 84

Workflow Automation

87

State Transformation

87

Drag and Drop Design

87

Mobility

85

Field Configuration and Customization

85

Security

83

APIs and Integration

82

Electronic Signatures

82

Data Analysis and Survey Function

81

Version Management

80

Vendor Capability Ratings

Average 81

Ease of Implementation

89

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Business Value Created

83

Ease of Customization

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

78

Typeform Reviews

Adewale A.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Typeform Turns Surveys into Conversation

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

It's focuses on conversational, engaging and visual appealing interaction

What is your favorite aspect of this product?

It transforms dull forms into engaging, human-like interactions.

What do you dislike most about this product?

its pricing and scalability limitations

What recommendations would you give to someone considering this product?

Typeform is the best for conversational, visually stunning interactions, but only if you prioritize engagement over cost or complexity

Pros

  • Trustworthy
  • Generous Negotitation
  • Over Delivered
  • Transparent

Sagar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Data Collection is very Smooth with Typeform

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

I am having better experience to create online forms for my customer so I can have a proper survey where they are facing problem, this tool makes this work possible in few steps. Very simple to create best forms.

What is your favorite aspect of this product?

This tool is full of features that make my survey forms creative. So customer are also enjoying to give their response over the form.

What do you dislike most about this product?

It's good tool, no drawbacks

What recommendations would you give to someone considering this product?

Make high quality survey forms at Typeform

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Includes Product Enhancements

Abhishek J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Average product for getting Opinion and voice

Likeliness to Recommend

7 /10

What differentiates Typeform from other similar products?

Typeform is unique due to its engaging, conversational design, which encourages higher completion rates. Its emphasis on aesthetics and user experience makes it stand out, offering a sleek, interactive interface that feels more like a conversation than a standard form.

What is your favorite aspect of this product?

My favorite aspect of Typeform is its beautifully designed, conversational interface that keeps users engaged. The platform's focus on delivering a smooth, interactive experience leads to higher response rates, making it perfect for businesses wanting to create memorable, user-friendly surveys and forms.

What do you dislike most about this product?

The biggest downside to Typeform is its pricing structure, which locks many useful features, like advanced integrations and detailed analytics, behind higher-tier plans. Additionally, it lacks deep form logic and workflow automations, limiting its functionality for complex survey needs.

What recommendations would you give to someone considering this product?

Typeform is ideal for businesses or individuals seeking engaging, aesthetically pleasing forms that enhance user experience. It's particularly well-suited for surveys, quizzes, and feedback forms. However, if you need advanced analytics or more complex workflows, other tools may be more suitable.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation

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