What is Typeform?
Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
80 Plan to Renew
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Typeform?
Pros
- Acts with Integrity
- Reliable
- Trustworthy
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Field Configuration and Customization
Security
APIs and Integration
Electronic Signatures
Data Analysis and Survey Function
Version Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Also Featured in...
Typeform Reviews
Paweł M.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2024
Amazing UX and design but prohibitive pricing
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform initially distinguished itself with its exceptional user experience and sleek design. Unlike traditional forms, Typeform offered an interactive, conversational approach that captivated users and increased response rates. This innovation set it apart as a leader in the industry when we first chose it.
What is your favorite aspect of this product?
The standout feature of Typeform is its intuitive interface and engaging design. The platform makes creating forms a seamless process, with drag-and-drop functionality and customizable templates. Its ability to make surveys feel less like a chore and more like a conversation significantly enhances user engagement and data quality.
What do you dislike most about this product?
Over time, Typeform's pricing structure has become increasingly prohibitive. As a frontrunner in the market, the company seemed to leverage its position to maintain high prices, which can be a burden for businesses with budget constraints. Additionally, while the design remains impressive, the features haven't evolved sufficiently to justify these costs, especially with new competitors offering comparable services at more competitive rates.
What recommendations would you give to someone considering this product?
For those considering Typeform, it's crucial to weigh the cost against the benefits. While the user experience is outstanding, consider whether the pricing aligns with your business needs and budget. Explore other platforms that may offer similar features with better value for money. If you choose Typeform, ensure that you fully utilize its capabilities to maximize your investment.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Generous
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Carolyn F W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
User-Centric Form Building with Typeform
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform stands out because it prioritizes making the form filling experience conversational and user-centered. Compared to other form builders, this one stands out thanks to its dynamic layout and innovative question display method. Data collection seems less tedious as the user journey becomes more enjoyable.
What is your favorite aspect of this product?
Personally, I think the most attractive aspect of Typeform is how well designed and simple the user interface is. Creating forms is an aesthetically rewarding experience and the ability to see results in real time makes feedback a breeze. From fonts to graphics, customization options provide a fully customized form building experience.
What do you dislike most about this product?
Typeform's aesthetic excellence is undeniable, but the platform's emphasis on design may turn off customers looking for a more standardized, data-centric approach. Some may long for the simpler template options of older, more conventional form builders.
What recommendations would you give to someone considering this product?
Typeform is the best choice for consumers who value an interactive, user-centered data collection method. Design aesthetics and conversational tone should take priority. Typeform will definitely live up to your expectations if your organization prioritizes interactive user experiences when collecting data.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Acts with Integrity
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Jamie C.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Dec 2023
Conversational forms like no other.
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform does a good job integrating with important third party software solutions we make use of at work, on a regular basis. As a result of this, data capturing and transfer is a lot easier and effective. Another value we derive from this , is that we have been able to increase the channels through which we share our Typeform surveys by leveraging its integration with third party software tools.
What is your favorite aspect of this product?
The biggest selling point of forms and survey pages created with Typeform for me , is that they are tailored for mobile device screens . This is of importance to my organization because the majority of our survey respondents access our surveys via their mobile devices.
What do you dislike most about this product?
At this point in time, there is no way for respondents to my surveys created with Typeform to edit their responses after submission. I will also like Typeform to provide a single form view question presentation option to users.
What recommendations would you give to someone considering this product?
There is always the need for new teams looking to adopt a tool like Typeform , to first give it a trial and decide if it meets their survey needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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