What is SurveySparrow?
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
93 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
Templates & Question Library
Role and User Management
Branching and Logic
Multi-Channel Distribution
Multi-Media Support
APIs and Integration
Data Analysis and Visualization
3rd-Party Integrations
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
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SurveySparrow Reviews
Manish S.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Survey with Sparrow
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
The UI and the way questions appear makes it different from others.
What is your favorite aspect of this product?
- Its UI & the way each question appears - The Chat Survey makes it more interactive & gets more response - You can also build a chatbot with its Chat survey - It allows conditional logic to make the survey more relevant & save users time
What do you dislike most about this product?
The pricing is a bit higher.
What recommendations would you give to someone considering this product?
Use it if you want to hear your customers' voices.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
Excellent Product!!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great product!
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Caring