What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
Niki H.
- Role: C-Level
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2023
Easy to use, fun to edit, except commerce
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Ease of use for non techies
What is your favorite aspect of this product?
Simple editing interface
What do you dislike most about this product?
Commerce options are very limited/complex and expensive
What recommendations would you give to someone considering this product?
Do it! Not for e-commerce though.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Under Delivered
- Leverages Incumbent Status
Parwinder K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Easy to use, template support, security but costly
Likeliness to Recommend
What differentiates Squarespace from other similar products?
a) Stunning design templates that are fully customizable and visually appealing. b) Mobile optimization that ensures a seamless user experience across all devices. c) User-friendly interface that makes website creation and management easy, even for non-technical users.
What is your favorite aspect of this product?
Squarespace is a popular choice among users due to its user-friendly interface, beautiful design templates, and robust features. Many users appreciate the ease of use and flexibility that Squarespace offers, allowing them to create stunning websites without any technical expertise.
What do you dislike most about this product?
Squarespace has its limitations and drawbacks. For example, some users may find the pricing to be slightly higher compared to other website builders in the market. Additionally, Squarespace's flexibility in design and customization can sometimes be limited by its templates, although this is a common trade-off with any website builder.
What recommendations would you give to someone considering this product?
For no-code users, Squarespace is the perfect platform to easily create stunning websites with a user-friendly interface, customizable templates, and built-in features.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Jamlwrk F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Progressive Digital Experience Tool
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace ensure people have an efficient digital space for all users
What is your favorite aspect of this product?
Squarespace brings a transformational digital navigation for firm.
What do you dislike most about this product?
Squarespace is timely and reliable in making a digital service.
What recommendations would you give to someone considering this product?
Squarespace has elaborate digital management process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features