What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
Richard W.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Robust Content Management Platform
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace has domain registration capabilities and offers multiple TLD extensions.
What is your favorite aspect of this product?
It is easy to create and design stunning websites with Squarespace. It allows me to choose the most unique domain since it offers a wide range of TLDs.
What do you dislike most about this product?
Unfortunately, domain registration is expensive although I can buy elsewhere and point to it.
What recommendations would you give to someone considering this product?
Take time and contemplate all the features prior to implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Samantha S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
A truly fantastic and intuitive product!
Likeliness to Recommend
What differentiates Squarespace from other similar products?
They really care about their customers and providing the best experience.
What is your favorite aspect of this product?
The fact that it feels like I can customize and adjust it to work for my needs.
What do you dislike most about this product?
The training could be a little more hands on but it is easy enough to use.
What recommendations would you give to someone considering this product?
Do you research but know that Squarespace is truly one of the best.
Pros
- Performance Enhancing
- Caring
- Fair
- Helps Innovate
Cory (CJ) P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Helps Innovate