What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSplunk IT Service Intelligence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Splunk IT Service Intelligence.
86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Security Operations Automation
Incident Management Automation
Data Visualization
Machine Learning
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Problem Management Automation
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Ease of Use, Features, Speed Accuracy but pricey.
Likeliness to Recommend
Pros
- Unique Features
- Efficient Service
- Inspires Innovation
- Security Protects
Gaurav K.
- Role: Public Sector
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use, pricey but great product
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
ease of use and intutitive GUI makes it one of the best in the market
What is your favorite aspect of this product?
visualization of data, clear intutive GUI experience
What do you dislike most about this product?
a lot of clicks to get to the information
What recommendations would you give to someone considering this product?
definitely consider it on the top of your list , atleast in top 3 and then shortlist based on your specific needs
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
This is a great product and increased productivity
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity