What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Security Operations Automation
Incident Management Automation
Data Visualization
Machine Learning
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Problem Management Automation
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
Arpita D.
- Role: Operations
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
features amazing, user friendly and easy to use
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Visualization
What is your favorite aspect of this product?
Dashboard
What do you dislike most about this product?
user friendly
What recommendations would you give to someone considering this product?
To check on sql queries
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Andrew D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Easy to use but very expensive
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
The data ingestion ability is simple and the visualizations are nice
What is your favorite aspect of this product?
I like their machine learning platform and their anomaly detection
What do you dislike most about this product?
I think they need to further develop their ML platform
What recommendations would you give to someone considering this product?
They have an assortment of really great trainings, make the most out of them
Pros
- Performance Enhancing
- Reliable
- Unique Features
- Security Protects
- Role: Consultant
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Value for money with Great dashboards n alerting
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing