What is Smartlook Analytics?
Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartlook Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartlook Analytics.
87 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartlook Analytics?
Pros
- Client Friendly Policies
- Altruistic
- Appreciates Incumbent Status
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Marketing Analytics
API Framework
Analytics and Reporting
Conversion Analysis
Data Integrity
Mobile Functionality
Data Management
Data Analysis and Survey Function
Device and Browser Analytics
Audience Segmentation
Data Warehousing
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Smartlook Analytics Reviews
Anis A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Easy to get started, setup, and use.
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
Cool free plan
What is your favorite aspect of this product?
Heatmaps and recordings
What do you dislike most about this product?
Plan prices
What recommendations would you give to someone considering this product?
You can do magic with this, so respect it.
Pros
- Altruistic
- Client Friendly Policies
- Appreciates Incumbent Status
- Acts with Integrity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Abakuria M.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Smartlook Analytics Is The Real Deal For Analytics
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
From product analytics to website analytics, Smartlook Analytics is very capable and this makes it ideal for most businesses.
What is your favorite aspect of this product?
Handling product analytics is easy and the software comes with a smart Interfaces for easy usage
What do you dislike most about this product?
No issues with Smartlook Analytics and the software meets our needs
What recommendations would you give to someone considering this product?
I recommend Smartlook Analytics because it makes product and website analytics easy thereby it is resourceful and will save a business that needs both capabilities money
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Adrian Eli B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
The password manager for Chrome
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
This is one of the most practical new features we found, it is an automatic unlock that allows us to unlock our device in an easier way, but respecting to a great extent our security. Passwords are stored in your Google account, and when you enter with Chrome on a website it will ask you if you want to remember them or allow you to use the ones you already have stored. It will do the same on the mobile device, or even in the applications of those websites whose passwords you have stored.
What is your favorite aspect of this product?
To access Smartlook, you have to open your Android's settings. Once inside, enter the Security section, and in it, within the Device Security section; add the locations where you want to have your mobile unlocked. When you click on the option, it will detect recurring locations such as home or work.
What do you dislike most about this product?
It doesn't always save passwords to your account. Nor will you be able to see the passwords that Android has been saving in your Google account, much less be able to manage them at will in the same way you can do with those saved by Chrome.
What recommendations would you give to someone considering this product?
The Google password manager is enabled by default, but in the event that you have or you have disabled it and want to make it work again, once inside the Passwords section within the Chrome Settings, activate the option Ask if I want to save passwords. From now on, every time you type a new password Chrome will ask you if you want to save it so you don't have to remember it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity