What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Inspires Innovation
- Enables Productivity
- Reliable
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real-time Process Analysis
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Content Management
Collaboration
Process Workflow Designer
BPMN Compliance
Permissions and Governance
Process Library
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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ServiceNow App Engine Reviews
Chris K.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2023
Market leader for good reason
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Ease of use and transparency to track workflow progress
What is your favorite aspect of this product?
Ability to automate workflows and reminders
What do you dislike most about this product?
UI is a bit outdated
What recommendations would you give to someone considering this product?
It will take time to customize, but the platform will become a major time savor
Pros
- Enables Productivity
- Efficient Service
- Client Friendly Policies
- Friendly Negotiation
Prashu n.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
Open to customization
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Quite good for real time analytical processing of data
What is your favorite aspect of this product?
Analytical & performance dashboard customizations
What do you dislike most about this product?
Interfaces for end users can be improved.
What recommendations would you give to someone considering this product?
Go ahead, easy to use with lot of analytical & real time processing.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Stella R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Faster app development
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
The unique feature in ServiceNow app Engine is that i am able to control access for the apps i create, so when we create an app that should be used only by a select group of people like top management in our company, we can ensure that only those authorized are able to access. This ensures the safety of our data enables efficiency of oir business operations.
What is your favorite aspect of this product?
I like that it enables even people with no coding experience to build apps simply and easily, i like the drag abd drop feature which allows me to simply pick the features i want for my app and just drop them into the design, so i dont have to write code during the app development process, this has accelerated this process and allowed us to reduce costs associated with app development.
What do you dislike most about this product?
Customer support is a bit slow at responding to our issues, they should improve on this.
What recommendations would you give to someone considering this product?
This product has helped us improve our business operations by creating custom apps that enable efficiency and improved productivity. Its a good solution since even IT people with no coding knowledge are able to build apps using ServiceNow app. For this benefits i would recommend this product to all IT teams that need to build apps faster and easily.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
