ServiceNow

ServiceNow App Engine

8.3 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.

96 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Plug-and-Play Architecture

100

Application Inventory and Dashboard

100

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Exception and Error Handling

Cross-Platform Deployment

Import and Export Capabilities

Automated Delivery Pipeline

Role-Based Access Management

Collaboration

Vendor Capability Ratings

Average 91

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.2

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Low-Code Business Process Management - Enterprise

Score 8.1

View ServiceNow App Engine in this category (opens in a new tab)

ServiceNow App Engine Reviews

Mohammad R.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

ServiceNow is a awesome product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

Integrated platform, low code development and few others are the unique and easy features

What is your favorite aspect of this product?

Easy to use and implement

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

Look your scope first, if your organization have the capability and fitting under your requirment then go ahed with this tool.

Pros

Efficient Service
Continually Improving Product
Performance Enhancing
Unique Features

vaishnavi u.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

powerful low-code platform for enterprise apps

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

ServiceNow App Engine stands out from other low-code platforms with its deep integration into the ServiceNow ecosystem, enabling seamless workflow automation and enterprise-grade scalability.

What is your favorite aspect of this product?

My favorite aspect of ServiceNow App Engine is its ability to empower business users to create applications without requiring extensive coding knowledge, enabling rapid innovation and problem-solving.

What do you dislike most about this product?

While I appreciate ServiceNow App Engine's powerful capabilities, I find that its steep learning curve can be a challenge for users unfamiliar with low-code platforms.

What recommendations would you give to someone considering this product?

i will recommend this to startup

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Dhruv B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Best Overall Business Operation Solution

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I find it simple to create tickets, distribute them to team members, and monitor their development. It has aided us in providing better customer service and swifter problem-solving. We have greatly increased our efficiency thanks to ServiceNow. Many tasks that used to take up a lot of our time, such as creating and assigning tickets, are now automated by the program. This has helped us increase production and concentrate on more in-depth research.

What is your favorite aspect of this product?

As long as ServiceNow is configured properly, it is quick and trouble-free. The user interface is clear and uncomplicated. In contrast to earlier software, the learning curve is almost nonexistent.

What do you dislike most about this product?

It's possible for jobs to contain subtasks that are buried so deeply that they are initially overlooked. I wish the software's layering system was more user-friendly.

What recommendations would you give to someone considering this product?

IT service management, human resources, and customer service are all covered by the end-to-end system known as ServiceNow. That implies that I can manage every aspect of my team's activities without switching between several tools. offers strong collaboration tools that make it easy for my team to work together. Sharing information, distributing duties, and keeping tabs on advancement are all simple processes. It offers a potent issue-tracking system that enables speedy tracking and resolution of issues.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

ServiceNow App Engine

What is ServiceNow App Engine?

Company Details

Need Assistance?

ServiceNow App Engine Ratings

96 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love ServiceNow App Engine?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Plug-and-Play Architecture Solution provide out-of-the-box plug-ins and connectors and REST APIs for customized integrations with third-party applications, databases and services.

Application Inventory and Dashboard A list of applications built and deployed by the solution. Out-of-the-box and customizable KPIs and metrics measure the system performance, value and usage.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application’s data models, business logic, user interfaces, etc.

End to End Lifecycle Management Solution provides workflows, versioning, recovery and rollback and other tooling and capabilities for managing the entire software lifecycle.

Exception and Error Handling Automated process of responding to unwanted or unexpected events when the application runs.

Cross-Platform Deployment Ability to build applications that are functional and accessible on multiple user devices and platforms (e.g. mobile phones, tablets, websites).

Import and Export Capabilities Import and convert legacy or applications built using other development tools into the tool and export development artifacts to other tools and archives.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Collaboration View all previous activities including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Midmarket

Low-Code Business Process Management - Enterprise

ServiceNow App Engine Reviews

Mohammad R.

ServiceNow is a awesome product

Likeliness to Recommend

Pros

vaishnavi u.

powerful low-code platform for enterprise apps

Likeliness to Recommend

Pros

Dhruv B.

Best Overall Business Operation Solution

Likeliness to Recommend

Pros

Feature Ratings

Plug-and-Play Architecture

Application Inventory and Dashboard

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Exception and Error Handling

Cross-Platform Deployment

Import and Export Capabilities

Automated Delivery Pipeline

Role-Based Access Management

Collaboration

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training