What is Sendoso?
Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sendoso?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Gift Fulfillment and Delivery
Personal Messaging
Gift Acceptance/Exchange/Donation
Marketplace/Rewards Catalogue
Notifications/Alerts/Updates
Gift Tracking
Role-Based Access
Analytics and Reporting
Advanced Integrations
Required Actions
Milestones/Calendar Tracking
Vendor Capability Ratings
Business Value Created
Quality of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Sendoso Reviews
Senthuran S.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Easy to use Does it's job
Likeliness to Recommend
What differentiates Sendoso from other similar products?
I don't know the other competitors.
What is your favorite aspect of this product?
The ease and Sendoso university.
What do you dislike most about this product?
Nothing and I can think of.
What recommendations would you give to someone considering this product?
I'm unsure
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
DR BAIDYANATH M.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Sep 2022
EASE TO USE, NEEDS MORE BRANDING
Likeliness to Recommend
What differentiates Sendoso from other similar products?
The nearest competitor in India may be Sodexho. Kindly compare with that
What is your favorite aspect of this product?
Quick and easy
What do you dislike most about this product?
Nothing specific except its wide availability
What recommendations would you give to someone considering this product?
Wide branding is of need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anonno I.
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Sep 2022
Very user friendly and data driven!
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso empowers the business user!
What is your favorite aspect of this product?
The ability to select very specific gifting amounts - Sometimes you want to give more than just $10/20 but do not necessarily need to send a $50 GC. I love the fact there are many options in between. There wasn't originally but this was one of my feedbacks previously and I feel like I was head. Thanks! :)
What do you dislike most about this product?
NA - NA - NA - NA - NA
What recommendations would you give to someone considering this product?
Keep an eye on the dashboard and see who's is utilizing the benefits. Zero in on those clients
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing