SAP SuccessFactors Human Experience Management Suite
7.5 /10

What is SAP SuccessFactors Human Experience Management Suite?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Awards & Recognition

SAP SuccessFactors Human Experience Management Suite won the following awards in the Human Capital Management - Enterprise category

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SAP SuccessFactors Human Experience Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors Human Experience Management Suite.

81 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors Human Experience Management Suite?

1% Negative
17% Neutral
82% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 80

Performance Management

83

Position Management

83

Employee Record

83

Talent Management

83

Benefits Administration

82

Payroll Administration

81

Talent Acquisition

81

Learning and Development

79

Workforce Planning

76

Time and Attendance

75

Compensation Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

81

Quality of Features

79

Ease of Implementation

79

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Business Value Created

76

Ease of Data Integration

74

Ease of Customization

73

Usability and Intuitiveness

72

Vendor Support

72

SAP SuccessFactors Human Experience Management Suite Reviews

Jeffry S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Price is higher and the implementation isn't easy

Likeliness to Recommend

6 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

Is a good product but need more details, my implementation was very difficult but this software work

What is your favorite aspect of this product?

Have a Lot of applications to use.

What do you dislike most about this product?

Need to pay for everything

What recommendations would you give to someone considering this product?

You need to be specific with you implementation because they said that everything can be implemented but isn't that true. You need to pay or use another app to work with success factors.

Pros

  • Over Delivered
  • Performance Enhancing
  • Efficient Service
  • Respectful

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Albano G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Best Talent & Performance solution in the market

Likeliness to Recommend

7 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

I consider that key factors that differentiate Successfactors from other solutions are: -A very good Talent and Performance solution.Very advanced functionally and technologically -A great user experience. Applications are easy to use and very intuitive. -A very complete solution that covers all HCM processes. End to End processes.

What is your favorite aspect of this product?

The goal & performance management process. It´s very flexible and visual. Easy to configure and use.

What do you dislike most about this product?

The internal integrations. SuccessFactors is composed of different solutions that sap has acquired over time. Even the user experience is good, the integration between the HCM solutions is not very complete. The BBDD duplicates part of the Employee Data and security.

What recommendations would you give to someone considering this product?

Analyze well the business needs. Compare well the requirements with the SuccessFactores process and features. It´s recommended a detailed assessment. The SuccessFactors processes are quite standard and sometimes are difficult to adapt to the client process. Involve an expert in the initial phase to have a good understanding of the solution to support the decision.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Cons

  • Vendor's Interest First
  • Vendor Friendly Policies
  • Under Delivered

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Great product, incredibly convenient and efficient

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

What probably differentiates SuccessFactors from similar products is the user interface and how well it can be customized to the user's needs. It also offers a much broader file integration system to accept multiple formats for files and data versus competition that generally limits the users to limited Excel file types.

What is your favorite aspect of this product?

My favorite aspect has to be the ease of access in the user interface. The software is made to make it clear for any new or experienced user to find what they're looking for quickly and easily.

What do you dislike most about this product?

The only thing I dislike about the product was the fact that it required alot of regular maintenance as the software gets updates pretty regularly. But even with that, the web-based software was rarely unavailable for use.

What recommendations would you give to someone considering this product?

I would recommend this product, but make sure you know what data parameters you're going to want to research data by ahead of time. They can customize the user interface but it saves a lot of time for the company and the users when stuff is pre-built into templates for use by SuccessFactors.

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Fair

Cons

  • Under Delivered

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