SAP SuccessFactors Human Experience Management Suite
7.5 / 10

What is SAP SuccessFactors Human Experience Management Suite?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Awards & Recognition

SAP SuccessFactors Human Experience Management Suite won the following awards in the Talent Management category

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SAP SuccessFactors Human Experience Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors Human Experience Management Suite.

82 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors Human Experience Management Suite?

14% Negative
11% Neutral
75% Positive

Pros

  • Security Protects
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 78

Talent Acquisition

83

Employee Engagement

82

Wellness

82

Career Pathing

81

Compensation Management

81

Learning and Development

80

Collaboration

76

Rewards Recognition

76

Performance Management

75

Onboarding Offboarding

75

Succession Planning

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

90

Quality of Features

87

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Business Value Created

79

Availability and Quality of Training

78

Ease of Customization

77

Usability and Intuitiveness

77

Vendor Support

74

Breadth of Features

62

Ease of Implementation

60

SAP SuccessFactors Human Experience Management Suite Reviews

Tiffany C.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Pricing is great and ideal for smaller companies

Likeliness to Recommend

9 / 10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

I would say the breadth of features for only having a small piece of the pie. We used it only for performance/talent management areas, versus as a whole HCM system. We were impressed from that angle.

What is your favorite aspect of this product?

I believe it has the potential to be a great product for small companies looking to automate the difficulty of performance management into a system.

What do you dislike most about this product?

I think it is extremely difficult to learn because it is not intuitive. Thankfully, they have a great team available to help, but the first year of implementing it was definitely challenging compared to other systems I have used. With that being said, I would still give it a chance now that I've had some experience with it, but they can definitely improve their look and feel to be more conducive to learning.

What recommendations would you give to someone considering this product?

If you are a smaller org and have the time to really dive into the capabilities, this is a great product. If you have more trouble learning systems, SAP might not be the best option if you don't have the bandwidth to train and really dig deep on the backend setup.

Pros

  • Effective Service
  • Saves Time
  • Fair
  • Performance Enhancing

PIYUSH A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent product for HR module.

Likeliness to Recommend

8 / 10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

First for, SAP product is always trustable and all functionality are meet which we required.

What is your favorite aspect of this product?

- Easy to use, no documentation required to run. - Like most, since mobile application is available we can take action through our cell phone. - All the features required for HR module are available. - Faster than other app.

What do you dislike most about this product?

There is no dislike from my end.

What recommendations would you give to someone considering this product?

I highly recommend everyone to use this software for HR module.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Less Transparent
  • Less Friendly Negotiation
  • Less Generous

Rohan R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great product

Likeliness to Recommend

9 / 10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

SAP SuccessFactors Human Experience Management Suite stands out from other similar products due to its strong integration with other SAP products, global scalability, and advanced analytics capabilities. Additionally, it offers a wide range of HR modules and customizable features to meet the unique needs of businesses of all sizes and industries.

What is your favorite aspect of this product?

Some of the favorite aspects of SAP SuccessFactors Human Experience Management Suite include its user-friendly interface, comprehensive functionality, and strong reporting and analytics capabilities, which help businesses make informed decisions.

What do you dislike most about this product?

There is nothing to dislike about this product.

What recommendations would you give to someone considering this product?

I would recommend SAP SuccessFactors Human Experience Management Suite to businesses looking for a comprehensive and integrated HR software solution. With its advanced features, user-friendly interface, and scalability, it can help organizations of all sizes streamline their HR processes and improve employee experiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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