SAP

SAP SuccessFactors Human Experience Management Suite

7.5 /10

What is SAP SuccessFactors Human Experience Management Suite?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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Awards & Recognition

SAP SuccessFactors Human Experience Management Suite won the following awards in the Human Capital Management - Enterprise category

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1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

3 Top Rated Features

2022

0 Top Rated Capabilities

2 Top Rated Features

2021

SAP SuccessFactors Human Experience Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors Human Experience Management Suite.

81 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors Human Experience Management Suite?

1% Negative

17% Neutral

82% Positive

Pros

Performance Enhancing
Respectful
Enables Productivity
Security Protects

Feature Ratings

Average 80

Performance Management

Position Management

Employee Record

Talent Management

Benefits Administration

Payroll Administration

Talent Acquisition

Learning and Development

Workforce Planning

Time and Attendance

Compensation Management

Vendor Capability Ratings

Average 75

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Also Featured in...

Talent Management

Score 7.4

View SAP SuccessFactors Human Experience Management Suite in this category (opens in a new tab)

SAP SuccessFactors Human Experience Management Suite Reviews

Andy W.

Role: Information Technology
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Awesome product for HR System

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

Product reliability and great support from the technical support team.

What is your favorite aspect of this product?

Easy to use interface for users without much learning curve.

What do you dislike most about this product?

Probably the pricing need to be lower for business.

What recommendations would you give to someone considering this product?

Go for it. It's a great product and easy to implement.

Pros

Respectful
Fair
Helps Innovate
Continually Improving Product

Allan M.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Great Talent and L&D Solution!

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

The ability to integrate processes within a single system

What is your favorite aspect of this product?

Its web based, easy to use, reliable

What do you dislike most about this product?

The GUI could be stronger

What recommendations would you give to someone considering this product?

Ensure you get to know the tool and the solutions it brings before purchasing to make sure it meets your needs

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Arshad S.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Integrated, but lacks features

Likeliness to Recommend

7 /10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

Highly integrated and complete solution

What is your favorite aspect of this product?

Performance and Goal Management functionality

What do you dislike most about this product?

Lack of complete features

What recommendations would you give to someone considering this product?

Consider enhancements

Pros

Inspires Innovation
Respectful
Continually Improving Product
Performance Enhancing

Cons

Under Delivered
Less Effective Service
Less Reliable

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SAP SuccessFactors Human Experience Management Suite

What is SAP SuccessFactors Human Experience Management Suite?

Company Details

Need Assistance?

Awards & Recognition

SAP SuccessFactors Human Experience Management Suite Ratings

81 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love SAP SuccessFactors Human Experience Management Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Talent Management

SAP SuccessFactors Human Experience Management Suite Reviews

Andy W.

Awesome product for HR System

Likeliness to Recommend

Pros

Allan M.

Great Talent and L&D Solution!

Likeliness to Recommend

Pros

Arshad S.

Integrated, but lacks features

Likeliness to Recommend

Pros

Cons

Most Popular SAP SuccessFactors Human Experience Management Suite Comparisons

Dayforce

Workday Human Capital Management

UKG Pro

Oracle PeopleSoft HCM

Paycor

Paycom

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Performance Management

Position Management

Employee Record

Talent Management

Benefits Administration

Payroll Administration

Talent Acquisition

Learning and Development

Workforce Planning

Time and Attendance

Compensation Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support