What is SAP SuccessFactors Human Experience Management Suite?
SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
94 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP SuccessFactors Human Experience Management Suite?
Pros
- Security Protects
- Enables Productivity
- Respectful
- Performance Enhancing
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Talent Acquisition
Employee Engagement
Wellness
Career Pathing
Compensation Management
Learning and Development
Collaboration
Rewards Recognition
Performance Management
Onboarding Offboarding
Succession Planning
Vendor Capability Ratings
Breadth of Features
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
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SAP SuccessFactors Human Experience Management Suite Reviews
KC B.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2022
Does what we need - but UX is rough
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
They have a lot of features which work well together once you get it configured. Other products had a few pieces of the puzzle whereas SuccessFactors had them all.
What is your favorite aspect of this product?
The onboarding document management is great. It is very easy to onboard employees in other states once those states are setup.
What do you dislike most about this product?
The user experience is very rough. For example, if I say I have completed and objective, it should automatically change that to 100% done - it should not make me change both. There are scenarios with my staff where they have an object marked as complete that is 50% done. It it little things like that which pop up all over the product. I also don't like that we are not using a US based sever instance.
What recommendations would you give to someone considering this product?
Be sure to do your homework. The implementation is not intuitive. Once you know how to configure something, it is easy to do - but figuring it out - you need a 3rd party.
Pros
- Reliable
- Transparent
- Friendly Negotiation
- Enables Productivity
Cons
- Less Efficient Service
- Leverages Incumbent Status
- Slower Product Innovation
Katlyn H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Easy to use, especially for new employees.
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
I really enjoy the user interface and how easy it is to use. It really helps with onboarding new employees and tracking their mandatory training.
What is your favorite aspect of this product?
The ability to quickly access all of the training that I need to complete and just how organized and user-friendly the interface is.
What do you dislike most about this product?
Sometimes it is slow and seems a little finicky.
What recommendations would you give to someone considering this product?
I would recommend it, especially if you are in an industry that sees a high turnover as it is really easy for new employees to use.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Emily F.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Excellent for HR and Talent management activities
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
The SAP SuccessFactors solution made it easier to integrate employee data with SAP CPI after we bought it for the Adt connection roll-out. Digitizing is a relatively simple and practical way to adjust to the modern, constantly evolving world of HR. It makes it incredibly simple to manage various workforce divisions.
What is your favorite aspect of this product?
This program can also be used to manage human resources in a corporation very efficiently. I also love it because it is a user-friendly web-based app and its phone applications are also simple to use and upgrade. SAP SuccessFactors is a highly potent tool that constantly assists us in running any report or building a bespoke report. All processes are all going well.
What do you dislike most about this product?
I haven't discovered major unsettling or dislikeable aspects of this software as of yet either. It amazingly simplified the hiring procedure. I only dislike the difficulty of utilizing the software and how frequently it defies logic.
What recommendations would you give to someone considering this product?
SuccessFactors has the potential to greatly simplify the hiring and onboarding processes for new workers. SAP SuccessFactors solution is a fantastic tool for managing employee data. I can suggest this solution based on my overall experience, but I still urge consumers to evaluate it for their specific use cases to ensure that it meets their needs and is both affordable and functional.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
