What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Security
Collaboration
Cloud Deployment
Role-Based Access Management
Audit Trail
Cross-Platform Deployment
Import and Export Capabilities
End to End Lifecycle Management
Backend Coding and Scripting
Application Inventory and Dashboard
Data and Entity Mapping
Vendor Capability Ratings
Ease of Customization
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Implementation
Salesforce Platform Reviews
Andrey L.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2023
sales team critical architecture for perfectionsts
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It has wide variety of integrations and is always evolving and acquiring new features and tools. Once it will be AI assisted the revolution in sales will occure. Yep, I think AI sales assistant will be productive and fun way to made business. I like it features for reports creation and team collaboration. Salesforce is widely spreaded so you with 80% probability will not need to educate new user of marketing and sales team. We expect the gorwth of ERP integrations for Salesforce.
What is your favorite aspect of this product?
It is trully focused on relationship build and has a room for growth of your small business - it has common flow for B2C and B2B channels which make difference - your small customer yesteray will be your large key account tomorrow. Good to have a contract management tools as integrated flow. Cross chanel lead gen analytics is beneficial for us.
What do you dislike most about this product?
We like everything but would be great to have integrated service market places indeed, upwork etc.
What recommendations would you give to someone considering this product?
Salesforce has great product and sales team so do not hesitate to ask questions and have a call to match all your worries out. Try it free but subscription worth of 1000% money spended. With Salesforce you will spend not on costs but invest in future revenues and it matter. Right choise!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Y. Selim E.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Jul 2023
absolute must have, great advantages
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
advanced data capturing capabilities
What is your favorite aspect of this product?
Integration to new advertising platforms
What do you dislike most about this product?
sometimes its too slow and stalling
What recommendations would you give to someone considering this product?
taking learning seriously
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Renato J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Salesforce is a most have platform.
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce has been at the forefront of introducing cloud-based CRM and has consistently maintained its reputation as a leader in the CRM industry. One of the key factors contributing to its success is their strong commitment to business by making substantial investments in security every year. This dedication instills trust among user organizations, providing them with a worry-free solution that allows them to swiftly onboard, remain engaged, and rely on Salesforce for all their business requirements.
What is your favorite aspect of this product?
Salesforce enables me to capture real-time records of all my interactions with clients, providing a valuable reference for future conversations. The benefits of utilizing Salesforce include its user-friendly nature and convenience in managing day-to-day activities for each lead. These records are easily accessible not only to me but also to my colleagues, allowing for seamless reference and collaboration. Additionally, Salesforce seamlessly integrates with other software, such as Salesloft, facilitating data retrieval and enhancing overall functionality.
What do you dislike most about this product?
The platform's complexity can pose a significant learning curve, particularly for users who are unfamiliar with Customer Relationship Management (CRM) systems. Due to its advanced features and functionality, new users may initially find it difficult to navigate and understand the platform's intricacies. To fully harness the platform's potential, individuals will likely need to invest time and effort in training and familiarization. Adequate training sessions and resources can help users gain a comprehensive understanding of the platform's capabilities, features, and workflows.
What recommendations would you give to someone considering this product?
The software combines simplicity with incredible capabilities in the realm of application development. It offers a low-code approach and efficient speed, effectively streamlining the process of creating applications.
Pros
- Helps Innovate
- Client's Interest First
- Friendly Negotiation
- Continually Improving Product
