What is Salesforce Email Studio?
Email drives online commerce. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing strategies to sophisticated campaigns using Predictive Intelligence. Drag-and-drop content tools make it easy for any team member to create emails. With dynamic content blocks for personalization, integrated and automated predictive decisions, and predefined event triggers, you can automatically send relevant messages at any time during the customer lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
84 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Email Studio?
Pros
- Fair
- Reliable
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Intelligence & Conversion Rates
Surveys and Polling
Auto-Responders
Campaign Management
Email Delivery
Content Authoring
Basic Reporting and Analytics
Contact Database
Text Messaging
Dynamic Content
A/B Testing
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Salesforce Email Studio Reviews
Anna M.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Nov 2021
Very user friendly and lots of training guides
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
robust features and functionalities that other providers dont have. Campaign development tools and reporting
What is your favorite aspect of this product?
einstein ai
What do you dislike most about this product?
Nothing to say
What recommendations would you give to someone considering this product?
Robust set of tools, if you dont have the team or a plan to exploit them all you will be missing out
Pros
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
- Reliable
Bala K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
Highly customizable + deep functionality
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
Nobody got fired for choosing Salesforce. It's an amazing product with deep functionality. A/B testing and email automation with Pardot are true differentiators.
What is your favorite aspect of this product?
Customization based on organizations requirement
What do you dislike most about this product?
Over pricey
What recommendations would you give to someone considering this product?
If budget is not a problem, you can definitely count on Salesforce for your email marketing
Pros
- Reliable
- Enables Productivity
- Respectful
- Generous Negotitation
Karan N.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2021
SFMC Email Studio - Best marketing automation tool
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
Salesforce Marketing Cloud has easy integration with Salesforce.com products which allows for personalizing email marketing with customer sales and service data. With Marketing Cloud connect we can include buyer attributes for providing a personalized experience to our customers.
What is your favorite aspect of this product?
Integration with Salesforce sales and service cloud Customizable data extensions for including buyer attributes in emails Ability to connect to external FTP
What do you dislike most about this product?
The platform is not user friendly for beginners Mobile and push messaging needs improvement More granularity in automation
What recommendations would you give to someone considering this product?
Email Studio is suited for either small or large companies with a big marketable database and that a good amount of employees will be working on the tool. Some knowledge of Salesforce is also needed for better implementation for the tool, so if an external salesforce admin is needed for implementation, that could increase setup costs.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service