What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
98 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Catalog Management
Discounting Management
Reporting and Analytics
Workflow & Approvals
Renewal Management
Visual Configuration
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Salesforce CPQ Reviews
Brad T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Salesforce offers powerful and flexible features
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The Salesforce CPQ journey was interesting, but the result was excellent. We went from having one Deal Desk analyst providing quotes for all sales reps to sales reps creating their own quotes on their own.
What is your favorite aspect of this product?
As a small team, we like the flexibility to make last-minute adjustments when we discover something isn't working. For more complex quoting requirements, you can also use QCP to expand your normal capacity.
What do you dislike most about this product?
Launching CPQ is a time-consuming process that requires extensive planning, development, and testing. Furthermore, problems will persist regardless of your efforts.
What recommendations would you give to someone considering this product?
One of the best things about Salesforce CPQ is its versatility. Things become much clearer as you learn how he uses all those objects.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Client Friendly Policies
Jamie G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Essential to my day
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Having everything inside of Salesforce is a complete gamechanger, it reduces admin and makes everything easier
What is your favorite aspect of this product?
How simple it is to use
What do you dislike most about this product?
Mobile capability could be stronger
What recommendations would you give to someone considering this product?
If you are using Salesforce in a systematic and powerful way then this is must-have
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Ronan Q.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Jan 2024
Ease of data configuration - interface easy to use
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Many more features as Salesforce is the dominant player in the CRM market - constantly rolling out new features. Much quicker than competitor like Price FX which I found very slow, especially when calculating pricing guidance.
What is your favorite aspect of this product?
Email configuration allows me to be notified outside salesforce when there is a quote needed for review. Pricing is easily adjusted and customizable. Customer facing documentation is clear and legible.
What do you dislike most about this product?
Lack of detail reports and analytics - however this may be down to my organization now rolling out these features yet.
What recommendations would you give to someone considering this product?
I am unsure of the cost to implement however I expect it is not cheap. From what I've experienced along with our sales teams it has empowered them to sell better by combining many CRM features into one place, saving time on admin work and freeing up time for actual selling. Quote approvals and administration from an approvers standpoint is flawless and a real time saver.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
