What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Quote Development and Administration
Multi Currency
Product and Service Configuration
Application Integration
Workflow & Approvals
Discounting Management
Reporting and Analytics
Catalog Management
Visual Configuration
Renewal Management
Rules Engine
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
Ease of Implementation
Salesforce CPQ Reviews
Shivankur N.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Robust tool for Revenue management
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
It hosts data on cloud and runs on cloud which makes it more efficient for customers and differentiates from other similar products which are onsite.
What is your favorite aspect of this product?
Well we can configure, Price and Quote on the same platform and also allows customisation with the logic.
What do you dislike most about this product?
Nothing as such to dislike about for now.
What recommendations would you give to someone considering this product?
It provides accurate pricing for given product categories so always good to go on a cloud product.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Andy H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
Maximizing cost and price budget efficiency.
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Easily set budgets for specific scenarios. Take into account all relevant costs, including equipment, personnel, and logistics, to ensure accurate and competitive pricing.
What is your favorite aspect of this product?
Planners can collaborate seamlessly with stakeholders, suppliers, and customers, facilitating effective communication and ensuring that everyone is aligned throughout the cost-benefit analysis process.
What do you dislike most about this product?
It offers out-of-the-box and more flexible customization options, allowing users to tailor the platform to their unique business requirements and workflows.
What recommendations would you give to someone considering this product?
Salesforce CPQ is a valuable tool for maximizing profitability and making informed decisions. Its profitability analysis capabilities are robust. It integrates seamlessly with real-time collaboration capabilities, making it an essential asset for any department operating in the planning space.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Brad T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Salesforce offers powerful and flexible features
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The Salesforce CPQ journey was interesting, but the result was excellent. We went from having one Deal Desk analyst providing quotes for all sales reps to sales reps creating their own quotes on their own.
What is your favorite aspect of this product?
As a small team, we like the flexibility to make last-minute adjustments when we discover something isn't working. For more complex quoting requirements, you can also use QCP to expand your normal capacity.
What do you dislike most about this product?
Launching CPQ is a time-consuming process that requires extensive planning, development, and testing. Furthermore, problems will persist regardless of your efforts.
What recommendations would you give to someone considering this product?
One of the best things about Salesforce CPQ is its versatility. Things become much clearer as you learn how he uses all those objects.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Client Friendly Policies
