Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

8.4 /10
Category
Salesforce CPQ
8.4 /10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

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Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

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Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 82

Quote Development and Administration

84

Multi Currency

84

Product and Service Configuration

84

Application Integration

83

Discounting Management

81

Catalog Management

81

Workflow & Approvals

81

Reporting and Analytics

80

Renewal Management

79

Visual Configuration

79

Rules Engine

79

Vendor Capability Ratings

Average 78

Breadth of Features

83

Business Value Created

82

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of Implementation

78

Ease of Customization

77

Usability and Intuitiveness

76

Ease of IT Administration

75

Vendor Support

75

Availability and Quality of Training

74

Salesforce CPQ Reviews

Andy H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Maximizing cost and price budget efficiency.

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

Easily set budgets for specific scenarios. Take into account all relevant costs, including equipment, personnel, and logistics, to ensure accurate and competitive pricing.

What is your favorite aspect of this product?

Planners can collaborate seamlessly with stakeholders, suppliers, and customers, facilitating effective communication and ensuring that everyone is aligned throughout the cost-benefit analysis process.

What do you dislike most about this product?

It offers out-of-the-box and more flexible customization options, allowing users to tailor the platform to their unique business requirements and workflows.

What recommendations would you give to someone considering this product?

Salesforce CPQ is a valuable tool for maximizing profitability and making informed decisions. Its profitability analysis capabilities are robust. It integrates seamlessly with real-time collaboration capabilities, making it an essential asset for any department operating in the planning space.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Brad T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Salesforce offers powerful and flexible features

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

The Salesforce CPQ journey was interesting, but the result was excellent. We went from having one Deal Desk analyst providing quotes for all sales reps to sales reps creating their own quotes on their own.

What is your favorite aspect of this product?

As a small team, we like the flexibility to make last-minute adjustments when we discover something isn't working. For more complex quoting requirements, you can also use QCP to expand your normal capacity.

What do you dislike most about this product?

Launching CPQ is a time-consuming process that requires extensive planning, development, and testing. Furthermore, problems will persist regardless of your efforts.

What recommendations would you give to someone considering this product?

One of the best things about Salesforce CPQ is its versatility. Things become much clearer as you learn how he uses all those objects.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

Jamie G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Essential to my day

Likeliness to Recommend

10 /10

What differentiates Salesforce CPQ from other similar products?

Having everything inside of Salesforce is a complete gamechanger, it reduces admin and makes everything easier

What is your favorite aspect of this product?

How simple it is to use

What do you dislike most about this product?

Mobile capability could be stronger

What recommendations would you give to someone considering this product?

If you are using Salesforce in a systematic and powerful way then this is must-have

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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