What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
98 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi Currency
Quote Development and Administration
Product and Service Configuration
Application Integration
Catalog Management
Discounting Management
Reporting and Analytics
Workflow & Approvals
Renewal Management
Visual Configuration
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Salesforce CPQ Reviews
Sneha S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy and user friendly UI,
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Very user friendly and we don't need to run any maintenance jobs as well
What is your favorite aspect of this product?
User friendly UI
What do you dislike most about this product?
Sometimes we raise tickets with salesforce related to some functionality constraints otherwise everything is great
What recommendations would you give to someone considering this product?
Great product and go for it for CPQ and order management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chris D.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2021
No thanks on this piece
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Rules Engine
What is your favorite aspect of this product?
Flexibility
What do you dislike most about this product?
Guided selling is not useful. Some of the renewal process and template process is very clunky
What recommendations would you give to someone considering this product?
Know your products and business. This won’t solve not knowing the products you sell or how you want to sell them
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Transparent
- Vendor's Interest First
- Under Delivered
Scott J. R.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Sep 2021
Salesforce CPQ is the leader in the quote to cash
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The product is enterprise level grade and has flexibility to extend easily
What is your favorite aspect of this product?
The product configurator is very useful for sales users to easily interact with the catalog
What do you dislike most about this product?
Not enough documentation on the managed code set
What recommendations would you give to someone considering this product?
Consider how transformative it is and the impact to many of your business processes.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity