Rippling Customer Reviews 2024

Rippling

8.6 /10

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Company Details

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

95 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Workforce Scheduling

Workforce Dashboards and Reporting

Time Capture Physical

Shift Management

Rate Policies

Absence Management

Workforce Planning and Forecasting

Staffing

Vendor Capability Ratings

Average 84

Ease of Data Integration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 9.1

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 8.6

View Rippling in this category (opens in a new tab)

Rippling Reviews

Ryan S.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Extremely easy to use, features are great

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

Clear and concise explanation. Especially with benefits

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

2 factor authentication

What recommendations would you give to someone considering this product?

Highly consider using

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jose T.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Great product! Easy to use.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The ease of use.

What is your favorite aspect of this product?

Payroll features.

What do you dislike most about this product?

Everything works great.

What recommendations would you give to someone considering this product?

If you need an HR platform, then definitely use this!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sara M.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy, Breezy, Streamlined Platform

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

The benefits enrollment was the smoothest and most intuitive platform I've ever encountered. The payroll pages are smooth and easy to navigate. The platform overall is easy to access and use. It feels so much more refined than other systems.

What is your favorite aspect of this product?

Ease of use! I'm in a hurry. Give me the information I need and let me go on with my day. Rippling makes that easy.

What do you dislike most about this product?

I hope that the employee management side of the system continues to evolve and become more searchable and more reportable.

What recommendations would you give to someone considering this product?

Jump in! Your employees will be happy and saving time.

Pros

Reliable
Security Protects
Performance Enhancing
Enables Productivity

Rippling

What is Rippling?

Company Details

Need Assistance?

Rippling Ratings

95 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Benefits Administration

Rippling Reviews

Ryan S.

Extremely easy to use, features are great

Likeliness to Recommend

Pros

Jose T.

Great product! Easy to use.

Likeliness to Recommend

Pros

Sara M.

Easy, Breezy, Streamlined Platform

Likeliness to Recommend

Pros

Most Popular Rippling Comparisons

isolved People Cloud

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BambooHR

Zoho People

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UKG Ready

Feature Ratings

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Workforce Scheduling

Workforce Dashboards and Reporting

Time Capture Physical

Shift Management

Rate Policies

Absence Management

Workforce Planning and Forecasting

Staffing

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Vendor Support