Rippling

What differentiates Rippling from other similar products?

When you hire a person, it's done once. All of your payroll and benefits are provisioned off of the same employee record, and then all of your it (laptop, slack account, etc) is also provisioned. I've worked with most HR tools that will handle payroll/benefits, but leave the rest to a completely different vendor. With rippling, you get to use the same tool for it.

What is your favorite aspect of this product?

Employee on-boarding is really fast now. They send the link, they put in their information and select their benefits; by their first day, the laptop is imaged, all of their account are created, and the payroll is completed without me having to touch anything. Running payroll itself takes literally minutes (enter hours, review, submit; and then all of your tax returns are filed automatically for each state you have employees working in).

What do you dislike most about this product?

The pricing model is very opaque. There isn't a publicly available pricing structure. Everything is "talk to sales", and the price you'll pay after adding payroll, benefits, device management, etc., is going to far exceed the $8 per employee number you see advertised. Pricing modules quickly become expensive and will add up faster than you expect. Some of the advanced configuration options for reporting can be tricky to configure yourself.

What recommendations would you give to someone considering this product?

It solves the "too many HR and IT systems" problem. Payroll is one app, benefits is another, devices are being imaged/provisioned through a third app, Single Sign-On (SSO) is via a fourth app and all of these apps collect some form of employee data that rarely matches. Rippling integrates all of these disparate apps into one where the employee record is the authoritative source of truth and everything else uses the employee record as the source of truth.

What differentiates Rippling from other similar products?

Other companies may perform international hiring better than rippling or may do one of those functions very well. Other companies are simply an "hr" application; others are okta and jamf with a card program integrated using APIs that break. Rippling provides a native platform for both hr functions (device deployment/applications), spending functions (receipts/cards), and global payroll/employer of record services for approximately 80 countries. You will not need to run a second provider for mexico. this platform generally works well.

What is your favorite aspect of this product?

It replaced stacks of paper timesheets/leave requests with something where I can follow history. If someone comes to me and says "Did I Approve That", I finally have a way to say yes. Employees also use the app to print payslips, request leave & view their schedule @ 11 pm from home vs. coming to the venue to ask me. They can access multiple entities from one login as well; we currently operate two and I dont have to keep logging in/out like a clown.

What do you dislike most about this product?

I would say my least favorite is that the help bubble floats above the Save button for Pay Runs and cant be moved...I've hit it too many times unintentionally. The chat function is basically worthless if you ask anything other than a standard question....it sends you in circles & I always have to say "Human Agent" to get somewhere. Calling results in being placed on hold which I never seem to have time for.

What recommendations would you give to someone considering this product?

It takes your people admin away from the pile of spreadsheets/email & puts everything into one spot. Rather than HR in one program/payroll in another/etc. Everything is located in one area underneath one login and utilizing the same employee record. Staff now take control over their leave/time-off and pay slips so they stop bothering you 20x a week to find answers (this is probably the piece I enjoy the most).

What differentiates Rippling from other similar products?

Since the employee’s configuration information is stored within one common data set, any single admin action (hiring/terminating employee etc.) will automatically propagate to each of the departments. As an example, when an employee is hired, they are simultaneously configured for payroll, have a laptop shipped to them loaded with all of the appropriate software and are granted access to all of the required third party applications through the platform without having to submit separate IT tickets or manually enter their new personnel data.

What is your favorite aspect of this product?

What I like most is that Rippling provides me with an easy-to-access area for viewing all of my Pay Stubs and PTO so I don't have to hunt for them. It works. It makes checking my benefits (vacation, etc.) and time off super easy by having everything in one place. Rather than having to open multiple tabs on my computer and having to enter passwords into each tab separately, I can view all of these things within Ripping's site. The other good news is that it didn't fall apart when we rolled it out. All of the Onboarding forms were already filled out and ready for signing when I was hired.

What do you dislike most about this product?

The menus are really annoying. There is a layered system you must click through to get to the expense section. After being in front of screens all day my eyes burn, i just want to submit one simple receipt but takes way too many clicks. Downloading a simple excel report takes forever like im sitting here waiting five minutes for a file to load so i can finally shut this laptop down and go to sleep. It is just clunky sometimes. Hate that the drop down boxes don't auto fill my stuff.

What recommendations would you give to someone considering this product?

It eliminates the need for a multitude of Random Apps to handle Employee-related tasks. If you update your Home Address in One Location, it Updates EVERYWHERE so HR Leaves You Alone. I don't have to Call HR To Ask How Many Sick Days I Have Left.