What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Audience Demographics
Data Visualization
Conversion Analysis
Real Time Workflow Automation
API Framework
Predictive Analytics
Customer Journey Modelling
Metadata Management
Anomaly Detection
Cross Channel Attribution Analysis
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
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Qualtrics CoreXM Reviews
Manuel H.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
It lets customers give us feedback right away.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
By seamlessly integrating the software into our workflow, we've been able to quickly collect and analyze valuable insights from our target audience, allowing us to make data-driven decisions that resonate with our customers. Even people who don't know much about computers can use the software, so we can gather customer feedback easily. The software's analytics help us identify customer behavior.
What is your favorite aspect of this product?
Qualtrics CoreXM is flexible, which helps us stay ahead of the curve in marketing. Qualtrics CoreXM helps us gather feedback on new products and gauge advertising effectiveness. It also helps us anticipate customer needs.
What do you dislike most about this product?
I would love to see the addition of more advanced predictive analytics features. Integrating these capabilities would further enhance our ability to anticipate customer needs and preemptively address any pain points they may be experiencing.
What recommendations would you give to someone considering this product?
The platform gives us real-time customer insights, which helps us adapt our strategies and deliver more personalized, impactful marketing. As we continue to navigate the world of advertising, I'm confident that Qualtrics CoreXM will help us achieve marketing excellence.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ogunleye A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
A very Wonderful and encompassing App.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
A wide array of features to monitor customer behaviour towards a new Product and especially the Dashboard Design is so well detailed
What is your favorite aspect of this product?
Interacting with Dashboard on Qualtrics, the Realtime dashboard, and also the automatic update is a Superb feature.
What do you dislike most about this product?
It is not Beginner friendly, it has a lot of complex programs, that needs extensive tutoring and learning, but after going through this initial first stage it is wonderful experience from there.
What recommendations would you give to someone considering this product?
Though it is Pricey, it is the best when it comes to VOC related Programs, and it makes Getting Detailed and Functional Customer feedback easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Noemi D.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Illuminating Insights, Igniting Advantage
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Whether leveraging mobile, web, or face-to-face interactions, CoreXM ensures a seamless and consistent experience, maximizing response rates and data quality. This ubiquity empowers us to reach target audiences effectively, wherever they reside.
What is your favorite aspect of this product?
Leveraging machine learning and natural language processing, the platform surfaces hidden patterns, correlations, and sentiments buried within survey data, illuminating strategic opportunities that would otherwise remain obscured.
What do you dislike most about this product?
Enhancing integration with knowledge sharing platforms and fostering real-time, cross-functional ideation would amplify the collective intelligence derived from market insights.
What recommendations would you give to someone considering this product?
Qualtrics CoreXM is our force multiplier, empowering us to distill rich, nuanced market sentiments through highly engaging surveys. Its augmented analytics proficiency unveils strategic insights that catalyze sustainable competitive advantage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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