Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.7 /10
CX Score
8.0 /10
Productboard
7.7 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Idea Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Advanced Search and Filtering

87

Idea Capture

87

Idea Funnel

85

Social Collaboration

84

Idea Scoring / Evaluation

84

Idea Approval Workflow

84

Role-Based Access

82

Dashboards, Analytics and Reporting

78

Idea Segmentation

78

Notifications

77

Application Integration

76

Vendor Capability Ratings

Average 81

Breadth of Features

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Business Value Created

83

Quality of Features

81

Availability and Quality of Training

80

Ease of IT Administration

78

Ease of Data Integration

75

Vendor Support

74

Ease of Customization

72

Productboard Reviews

Patrick M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A great unique product for product managers

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It's specific idea funnel into features and that qualification process.

What is your favorite aspect of this product?

How flexible it's views and attributes you can track for each feature idea.

What do you dislike most about this product?

Very complex and can be confusing on the use of objectives vs drivers.

What recommendations would you give to someone considering this product?

Make sure you're using OKR's to drive business strategy as this will fit this product better.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jewel L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Game changer for small product teams

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

Productboard is highly flexible to cover all potential activities a product organization may need: feedback collection, backlog prioritization, roadmap presentation, etc.

What is your favorite aspect of this product?

Capturing product insights and being able to tag them to relevant features is invaluable to my small company. It's so easy to collect feedback that we were able to train our whole sales team to use the tooling and were able to cover a lot more customer conversations

What do you dislike most about this product?

With so much flexibility, the tool can be daunting as there are endless ways to set it up.

What recommendations would you give to someone considering this product?

You will need a strong leader to implement processes and best practices, as the information stored in Productboard can get messy pretty quickly

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

A huge improvement over using Slides for roadmaps

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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