Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.7 /10
CX Score
8.0 /10
Productboard
7.7 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Idea Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Advanced Search and Filtering

87

Idea Capture

87

Idea Funnel

85

Social Collaboration

84

Idea Scoring / Evaluation

84

Idea Approval Workflow

84

Role-Based Access

82

Dashboards, Analytics and Reporting

78

Idea Segmentation

78

Notifications

77

Application Integration

76

Vendor Capability Ratings

Average 81

Breadth of Features

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Business Value Created

83

Quality of Features

81

Availability and Quality of Training

80

Ease of IT Administration

78

Ease of Data Integration

75

Vendor Support

74

Ease of Customization

72

Productboard Reviews

Alonso O.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Amazing tool to administrate digital products

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

Productboard is designed for product teams. Is not a generic tasks management tool, or a user story tool created for developers. Is a software that allows you to capture ideas from customers and your team, transform them into requirements and pass it down to engineering teams, but keeping the information open for the whole organization

What is your favorite aspect of this product?

The ability to share roadmaps with the organisation without paying extra users. People can subscribe to features, see the release dates and be aware of what's happening with your roadmap without losing information in the process.

What do you dislike most about this product?

I felt there wasn't an easy way to "play with roadmaps". Basically to make scenarios of "what happens if this feature gets delayed". Also, it lacked translation to other languages. That's not an issue in the software itself, but it is an issue in the Portal functionality, which enables a public website for your customers to interact with you.

What recommendations would you give to someone considering this product?

Use it to build your roadmap and organize your future vision. Don't use it for developers to work on it. Complement it with Jira or other task management tool, so sprints and the daily work is somewhere else, but is synced with Productboard.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Vendor's Interest First

Ivana S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is a unique, solid and attractive tool.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

You can collect feedback from different sources including social networks like Facebook and Twitter.

What is your favorite aspect of this product?

It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.

What do you dislike most about this product?

It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.

What recommendations would you give to someone considering this product?

Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Gregory B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great Tool For Product Management.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Great UI/UX. It is flexible. Plenty of integrations.

What is your favorite aspect of this product?

Roadmap management. Gathering insights Connects insights with product features. Builds easy-to-understand roadmap views. Ranks and sorts features. Feature suggestions.

What do you dislike most about this product?

I am yet to meet a thing to dislike, so far it has been great using the platform.

What recommendations would you give to someone considering this product?

I highly recommend Productboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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