Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.7 /10
CX Score
8.0 /10
Productboard
7.7 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Idea Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Advanced Search and Filtering

87

Idea Capture

87

Idea Funnel

85

Social Collaboration

84

Idea Scoring / Evaluation

84

Idea Approval Workflow

84

Role-Based Access

82

Dashboards, Analytics and Reporting

78

Idea Segmentation

78

Notifications

77

Application Integration

76

Vendor Capability Ratings

Average 81

Breadth of Features

86

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Business Value Created

83

Quality of Features

81

Availability and Quality of Training

80

Ease of IT Administration

78

Ease of Data Integration

75

Vendor Support

74

Ease of Customization

72

Productboard Reviews

Jahnavi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Incredible product, great breadth of features

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

Product Board is simple and intuitive

What is your favorite aspect of this product?

Notes creation and tracking

What do you dislike most about this product?

Cluttered User Interface

What recommendations would you give to someone considering this product?

Good product to track all feature requests

Pros

  • Fair
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Mathias W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

From the customer's voice to customer value

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

I don't see a very similar product than productboard. This tools combines a toolkit which is of high value for any product team to sort ideas, prioritise and plan, all with having the user in mind

What is your favorite aspect of this product?

Gaining customer insights and connecting this to building value in your product

What do you dislike most about this product?

Some enterprise features would also make sense to be part of a lower tier, but the value they bring do not justify the price increase

What recommendations would you give to someone considering this product?

Try it, you will see how powerful it can be. But also start with one aspect first (customer insights, roadmap, prioritisation) and then add more areas. Trying to start with all productboard offers will not show you the benefits fast. Build up!

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Acts with Integrity

Ozan O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Improves communication and transparency

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It offers comprehensive features with a simple and intuitive user experience. You can easily understand the interface and start using it right away. Idea collection and prioritization scoring options are also very useful to implement and prioritize the product features.

What is your favorite aspect of this product?

It makes the product roadmap very transparent and improves communication with the stakeholders.

What do you dislike most about this product?

You can build different strategic structures with the layouts provided. But if you have a very specific need, you may not be able to create the exact layout for it.

What recommendations would you give to someone considering this product?

Before configuring Productboard understand the concepts and plan your structure first according to your requirements.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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