What is Productboard?
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Productboard?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Idea Capture
Idea Scoring / Evaluation
Notifications
Idea Funnel
Advanced Search and Filtering
Social Collaboration
Customizable Branding
Idea Segmentation
Role-Based Access
Idea Approval Workflow
News Feed
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Customization
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Productboard Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
A huge improvement over using Slides for roadmaps
Likeliness to Recommend
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Alonso O.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Amazing tool to administrate digital products
Likeliness to Recommend
What differentiates Productboard from other similar products?
Productboard is designed for product teams. Is not a generic tasks management tool, or a user story tool created for developers. Is a software that allows you to capture ideas from customers and your team, transform them into requirements and pass it down to engineering teams, but keeping the information open for the whole organization
What is your favorite aspect of this product?
The ability to share roadmaps with the organisation without paying extra users. People can subscribe to features, see the release dates and be aware of what's happening with your roadmap without losing information in the process.
What do you dislike most about this product?
I felt there wasn't an easy way to "play with roadmaps". Basically to make scenarios of "what happens if this feature gets delayed". Also, it lacked translation to other languages. That's not an issue in the software itself, but it is an issue in the Portal functionality, which enables a public website for your customers to interact with you.
What recommendations would you give to someone considering this product?
Use it to build your roadmap and organize your future vision. Don't use it for developers to work on it. Complement it with Jira or other task management tool, so sprints and the daily work is somewhere else, but is synced with Productboard.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Vendor's Interest First
Ivana S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
It is a unique, solid and attractive tool.
Likeliness to Recommend
What differentiates Productboard from other similar products?
You can collect feedback from different sources including social networks like Facebook and Twitter.
What is your favorite aspect of this product?
It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.
What do you dislike most about this product?
It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.
What recommendations would you give to someone considering this product?
Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
