ProductBoard Inc

Productboard

7.7 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Awards & Recognition

Productboard won the following awards in the Idea Management category

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2 Top Rated Capabilities

0 Top Rated Features

2023

7 Top Rated Capabilities

6 Top Rated Features

2022

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Idea Capture

Idea Scoring / Evaluation

Notifications

Idea Funnel

Advanced Search and Filtering

Social Collaboration

Customizable Branding

Idea Segmentation

Role-Based Access

Idea Approval Workflow

News Feed

Vendor Capability Ratings

Average 84

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Customization

Also Featured in...

Product Management

Score 7.8

View Productboard in this category (opens in a new tab)

Productboard Reviews

Ozan O.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Improves communication and transparency

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It offers comprehensive features with a simple and intuitive user experience. You can easily understand the interface and start using it right away. Idea collection and prioritization scoring options are also very useful to implement and prioritize the product features.

What is your favorite aspect of this product?

It makes the product roadmap very transparent and improves communication with the stakeholders.

What do you dislike most about this product?

You can build different strategic structures with the layouts provided. But if you have a very specific need, you may not be able to create the exact layout for it.

What recommendations would you give to someone considering this product?

Before configuring Productboard understand the concepts and plan your structure first according to your requirements.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Patrick M.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A great unique product for product managers

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It's specific idea funnel into features and that qualification process.

What is your favorite aspect of this product?

How flexible it's views and attributes you can track for each feature idea.

What do you dislike most about this product?

Very complex and can be confusing on the use of objectives vs drivers.

What recommendations would you give to someone considering this product?

Make sure you're using OKR's to drive business strategy as this will fit this product better.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Jewel L.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Game changer for small product teams

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

Productboard is highly flexible to cover all potential activities a product organization may need: feedback collection, backlog prioritization, roadmap presentation, etc.

What is your favorite aspect of this product?

Capturing product insights and being able to tag them to relevant features is invaluable to my small company. It's so easy to collect feedback that we were able to train our whole sales team to use the tooling and were able to cover a lot more customer conversations

What do you dislike most about this product?

With so much flexibility, the tool can be daunting as there are endless ways to set it up.

What recommendations would you give to someone considering this product?

You will need a strong leader to implement processes and best practices, as the information stored in Productboard can get messy pretty quickly

Pros

Continually Improving Product
Reliable
Enables Productivity
Helps Innovate

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

Productboard Ratings

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Product Management

Productboard Reviews

Ozan O.

Improves communication and transparency

Likeliness to Recommend

Pros

Patrick M.

A great unique product for product managers

Likeliness to Recommend

Pros

Jewel L.

Game changer for small product teams

Likeliness to Recommend

Pros

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Feature Ratings

Idea Capture

Idea Scoring / Evaluation

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Social Collaboration

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Idea Segmentation

Role-Based Access

Idea Approval Workflow

News Feed

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

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Ease of IT Administration

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Ease of Data Integration

Ease of Customization