What is Pepperi B2B eCommerce?
Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pepperi B2B eCommerce?
Pros
- Efficient Service
- Client Friendly Policies
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Integrated Search
Content Management
Payment Processing
Content Localization
ERP Integration
Catalog Management
Order Management
Shopping Cart Management
Reporting and Analytics
Multi-Storefront
Multi-Language Support
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Vendor Support
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Pepperi B2B eCommerce Reviews
Fabiana M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
B2B commerce for your business
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
Pepperi represents a comprehensive and centralized solution for those companies that have the need to sell their items through a B2B platform, maintaining the security of users and helping to constantly promote the sales of products, all managed from the mobile or pc. The omnichannel sales system allows us to make offers based on our stocks and products, and taking into account the needs of customers.
What is your favorite aspect of this product?
Pepperi is a very configurable tool that allows us to adapt it with other integrations keeping our operations centralized and in one place, which makes it more comfortable and productive at all times. Updates to our products and services are very easy to do, just a few clicks and we will make the change we need in that part of our item. For customers it is very easy to place orders and keep track of them through this way.
What do you dislike most about this product?
The sales graphs per item could be improved a bit more and provide more detailed information on what is happening with the sales. I find the iPad app very different to use from the web version which requires some time to adapt to. There are often performance problems when the product catalogs are very large, causing further segmentation of products and classifying them in other ways.
What recommendations would you give to someone considering this product?
Pepperi is an interesting option to start in the world of omnichannel sales through this B2B platform, the customization options are quite interesting, the reports can be improved and the costs are healthy as far as it goes, aimed at small businesses that need to boost their sales in the electronic market which is quite important in this technological age, easy to use and very intuitive.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Jarold M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
The most user-friendly and excellent platform
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
The program is extremely easy to use and intuitive. Pepperi has increased efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is very nice to work with a software developer that is motivated to constantly improve their product and is so supportive of their customers. In a matter of 6 months, the company experienced growth in sales, including lesser known products.
What is your favorite aspect of this product?
Quick to implement, excellent price-features ratio, easy to administer, simple SQL-driven integration, excellent customer support. Great product, iPad and Android, fully considered integration architecture and an expert implementation and support team.
What do you dislike most about this product?
Its back-end is difficult to configure. Does not allow you to enter multiple discounts and promotions. Has very serious synchronization issues.
What recommendations would you give to someone considering this product?
The Pepperi team is always willing to help and improve their tool, it is clear that there is a lot of research on their part on how to innovate and keep the tool updated with new features. The best thing for us was their flexibility that allowed us to do all the things we were looking for and is now enabling innovation. you can easily set up everything you need for your sales force. There are many features that you can implement after the first implementation, so it becomes a continuous upgrade.
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Respectful
Ferason M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Pepperi helps us with our out-of-office orders
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
It is a software that we use so that our sales agents who are out of the office have an updated catalog, easy to use and that allows them to efficiently serve all customers. I love it because from the mobile we can have all the information of our products, stock and inventory, avoiding that we sell products that are out of stock.
What is your favorite aspect of this product?
Its product catalog is very easy to use and the images are displayed with excellent quality. It has an inventory management where we can quickly add or remove products that are no longer in stock, as well as add the number of products remaining, new images and more details.
What do you dislike most about this product?
The software can be a little complicated to set up at first, especially with the uploading of information to the system; it would be much easier if there was a way to have all the information copied more automatically and less manually. I would like all the functions of the system to be available offline, although it is helpful to be able to log into the program without internet.
What recommendations would you give to someone considering this product?
It is a program designed for all agents who are out of the office and need a virtual catalog, from the mobile, with access to quality images. Thanks to this program our sales have increased and our agents report that they are pleased with the program, that is why we do not hesitate to recommend it to all sales companies of all sizes.
Pros
- Reliable
- Respectful
- Altruistic
- Acts with Integrity