What is Pepperi B2B eCommerce?
Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pepperi B2B eCommerce?
Pros
- Efficient Service
- Client Friendly Policies
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Integrated Search
Content Management
Payment Processing
Content Localization
ERP Integration
Catalog Management
Order Management
Shopping Cart Management
Reporting and Analytics
Multi-Storefront
Multi-Language Support
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
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Pepperi B2B eCommerce Reviews
Andy H.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2024
Tailored Digital Catalogs for Success
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
Pepperi's ability to create highly customized digital catalogs that are tailored to the unique needs and preferences of each customer is what sets it apart from the competition. This level of personalization ensures that customers receive relevant solutions, streamlining the buying process and fostering stronger relationships.
What is your favorite aspect of this product?
The platform makes it easy for companies to create visually appealing and informative catalogs with its intuitive interface and easy-to-use catalog management tools. Real-time updates ensure that customers always have access to the latest product information and pricing, fostering transparency and trust. Pepperi impresses me with its seamless integration with existing ERP and CRM systems. This integration allows businesses to leverage their existing data and workflows, minimizing disruptions and maximizing efficiency.
What do you dislike most about this product?
However, the mobile app experience could be further optimized to cater to the growing demand for on-the-go access to digital catalogs and ordering capabilities.
What recommendations would you give to someone considering this product?
Their B2B eCommerce platform is helping companies improve their customer experience and optimize their sales process. The platform's ability to create tailored digital catalogs, coupled with its seamless integration capabilities, makes it an invaluable asset for organizations striving to stay ahead in the digital age.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Strategic Integration for Business Growth
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
Pepperi's unified approach, with tight integration of ecommerce, sales, and marketing platforms, empowers transparent oversight of sensitive customer transactions and interactions. Comprehensive security measures safeguard this rich data at every touchpoint. In addition, synchronizing inventory and order updates automates compliance with privacy policies.
What is your favorite aspect of this product?
I am particularly impressed with Pepperi's built-in privacy by design philosophy. The development process proactively addresses privacy and security concerns, rather than treating them as an afterthought. This approach prioritizes customer trust and future-proofing operations.
What do you dislike most about this product?
Third-party integrations extend capabilities. However, the inability to fully customize authentication may limit its suitability for specialized use cases. However, robust protocols and the flexibility to segment access mitigate this limitation, which only affects a few deployment models.
What recommendations would you give to someone considering this product?
Its integrated solutions and data protection-centric values provide the ideal foundation for a secure architecture strategy aimed at sustainable growth through digital transformation. Its encryption, combined with stringent access controls, empowers safe transactions while unlocking rich customer insights. Therefore, I recommend Pepperi for securely advancing business objectives.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Oferi G.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
My Experience With Pepperi B2B eCommerce
Likeliness to Recommend
What differentiates Pepperi B2B eCommerce from other similar products?
With Pepperi B2B eCommerce, it becomes easy to enhance customer shopping experience more so when it comes to B2B kind of business
What is your favorite aspect of this product?
First, customizing Pepperi B2B eCommerce is easy Secondly, it better shopping experience
What do you dislike most about this product?
Not ideal for B2C kind of shopping
What recommendations would you give to someone considering this product?
I recommend Pepperi B2B eCommerce as it works and is the best I have used
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
