Paylocity Customer Reviews 2024

Paylocity

7.6 /10

What is Paylocity?

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Payroll category

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2 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

4 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Friendly Negotiation
Performance Enhancing
Altruistic

Feature Ratings

Average 84

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Accounting Systems Interface

Benefits Calculation

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Average 76

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization

Also Featured in...

Workforce Management - Midmarket

Score 7.9

View Paylocity in this category (opens in a new tab)

Talent Management

Score 7.6

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 7.4

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 7.2

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Indira H.

Role: Human Resources
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Good software, except it needs more capabilities.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

easy to connect and reach customer service.

What is your favorite aspect of this product?

easy user friendly

What do you dislike most about this product?

lack some capabilities.

What recommendations would you give to someone considering this product?

It's good for small businesses ...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Simon B.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Solid Payroll Tool!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity has a more friendly interface and it is very intuitive, for time tracking is one of the best that I have tried.

What is your favorite aspect of this product?

I thing one of the thinks that I most like about Paylocity is the way that they collected different aspects necessary in a HR tool in a single application, it is very complete.

What do you dislike most about this product?

Sometimes the platform can have issues depending on the end user location so you need to use VPN and sometimes you can get some errors from specific browsers.

What recommendations would you give to someone considering this product?

Even thou that is a very intuitive tool, make all the Paylocity trainings they have very powerful features that could make your Payroll team more productive.

Pros

Inspires Innovation
Client Friendly Policies
Helps Innovate
Continually Improving Product

Cons

Less Effective Service

Jonathan P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Features and limitations of Paylocity.

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity provides streamlined payroll processes.

What is your favorite aspect of this product?

Paylocity is user-friendly..

What do you dislike most about this product?

Paylocity is complex to learn.

What recommendations would you give to someone considering this product?

One needs to evaluate their organization's HR and payroll requirements and determine whether Paylocity will meet those needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paylocity

What is Paylocity?

Company Details

Need Assistance?

Awards & Recognition

Paylocity Ratings

82 Likeliness to Recommend

90 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

HR Systems Interface Ability to interface with the organization’s HR system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Benefits Calculation Ability to calculate benefits

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Workforce Management - Midmarket

Talent Management

Human Capital Management - Midmarket

Benefits Administration

Paylocity Reviews

Indira H.

Good software, except it needs more capabilities.

Likeliness to Recommend

Pros

Simon B.

Solid Payroll Tool!

Likeliness to Recommend

Pros

Cons

Jonathan P.

Features and limitations of Paylocity.

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Compensation Management

Tax Form Preparation

Self Service Portal

Time and Attendance

HR Systems Interface

Taxation Deduction

Accounting Systems Interface

Benefits Calculation

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Ease of Customization