In Partnership With SelectHub
What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Introducing IWant
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Paycom Reviews
Aidan F.
- Role: Consultant
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Apr 2023
Very informative, easy to read breakdowns
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom was a lot more intuitive and thorough than other products we've used. The cost saving alone was helpful for our business.
What is your favorite aspect of this product?
We like how the breakdowns are per employee are easy to review which helps our cost analysis greatly for our business
What do you dislike most about this product?
More updates would be nice, perhaps more streamlined elements, but overall can't complain.
What recommendations would you give to someone considering this product?
Contacting the customer service team and asking them what they can offer in certain areas where your current software is creating frustrations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Justin G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
It saved our HR team payroll time
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.
What is your favorite aspect of this product?
The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.
What do you dislike most about this product?
There is a need to increase responsiveness and slow down the implementation process.
What recommendations would you give to someone considering this product?
Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Samuel J.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
There isn't much I don't love about Paycom.
Likeliness to Recommend
What differentiates Paycom from other similar products?
This product has high technology and excellent ease of use
What is your favorite aspect of this product?
It is the most comprehensive program I've ever used to manage Payroll & execute Human Resources tasks.
What do you dislike most about this product?
can get pricey to add additional features
What recommendations would you give to someone considering this product?
Paycom software is very easy to understand and navigate. great value
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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