In Partnership With SelectHub
What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Introducing IWant
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Paycom Reviews
Patrick W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Ideal tool for managing everything
Likeliness to Recommend
What differentiates Paycom from other similar products?
My old tool has a horrible payroll system, a complete lack of customer service, and then attempting to create a new payroll system with a deadline were the root causes of my problem. With Paycom, all problems were handled easily and effectively. It resolves all of my problems and works admirably for us.
What is your favorite aspect of this product?
When I phoned Paycom, Dylan Platt answered the phone. He was huge assistance throughout the whole thing. Setting up the application was much easier than I had anticipated. In addition to helping me with my Paycom questions, Dylan was kind and kind when I had concerns about my state taxes. He made sure I confirmed his claims by looking into them further.
What do you dislike most about this product?
Nothing that I can think of that I despise. Customer service has always helped me handle my payroll when I've contacted them. I've been guided through the process when I've had queries about how to add vacation or sick time. It is really beneficial for everyone.
What recommendations would you give to someone considering this product?
Paycom assisted me in sorting out the challenging problem at hand. She was amiable but also authoritative. Regarding Paycom, I adore the reports because they are simple to access and find. And I'd like to suggest this fantastic tool to everyone looking for a simple method to handle challenging circumstances.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Gabriel S.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
Highly satisfy our various company needs
Likeliness to Recommend
What differentiates Paycom from other similar products?
It was simple to switch payroll providers mid-year thanks to Paycom and Sales Rep John Kolb. Overall, I am saving time and am more certain that everything is accurate. Additionally, it aids me in maintaining my tax commitments so that I don't have to make a single sizable payment when taxes are due.
What is your favorite aspect of this product?
From start to finish, he ensured that everything went as planned. The information was accurate, and the Paycom system was simple to use. Throughout the Payroll Run, Heidi was accessible for any inquiries or problems. I like all of its features. It helped me throughout my whole business experience and I don't have any problems while using it.
What do you dislike most about this product?
It would be lovely if Paycom could collect and pay child support, but that would probably add another expense to this great payroll. Due to lower costs and excellent work, after the cost factor has been resolved, its customer base will grow.
What recommendations would you give to someone considering this product?
Effectively and successfully helped us in our time. Azhara was great to deal with and talk to; she completely and completely resolved every problem I had, which allowed my day to go on wonderfully. And I hope you give it a shot and improve your day.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
Virginia P.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Features rock.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great for payroll tracking and auditing. Allows users to publish to social media. Prevents duplicate entry of data.
What is your favorite aspect of this product?
A lot of built in functionalities and features. Automated tracking and reporting through scheduling. Ease of learning and usage.
What do you dislike most about this product?
No easy for first time users to learn.
What recommendations would you give to someone considering this product?
Great application for employee tracking and management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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