Oracle Commerce Logo
Oracle Commerce Logo
Oracle

Oracle Commerce

8.6 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
8% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Catalog Management

85

Order Management

83

Content Localization

82

Payment Processing

81

Retargeting Capabilities

80

Reporting and Analytics

80

Order Portal

80

Integrated Search

79

Predictive Recommendations

79

Microsite Management

79

Content Management

78

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Implementation

83

Breadth of Features

82

Ease of Customization

81

Quality of Features

81

Ease of IT Administration

80

Availability and Quality of Training

80

Usability and Intuitiveness

80

Ease of Data Integration

80

Vendor Support

76

Product Strategy and Rate of Improvement

75

Oracle Commerce Reviews

Heiko M.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product and easy to use.

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Its flexibility allows companies to create tailored experiences for different customer segments. The platform supports multilingual content, currency conversion, and regional tax rules. Businesses can easily expand into international markets using Oracle Commerce. Oracle Commerce provides detailed insights into customer behavior, sales performance, and site traffic. These analytics help businesses make informed decisions and optimize their online presence.

What do you dislike most about this product?

It is sometimes not very intuitive to work with Oracle Connerce, but the Cloud solution was improved a lot.

What recommendations would you give to someone considering this product?

Start your Oracle Commerce project with a SME and an expereinced Solution Architect with a history in Oracle Commerce and Oracle CX products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

More Capabilities, more Features with less price

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Due to its robust capabilities, extensive feature set, and strong vendor support. Moreover, its seamless integration with various systems and easy to customize makes it a preferred choice for businesses.

What is your favorite aspect of this product?

My favorite aspect is we can create dynamic and engaging online shopping experiences. From catalog management to order processing and analytics, it also offers range of tools to streamline e-commerce operations and drive business growth.

What do you dislike most about this product?

By providing more customizable options for smaller businesses or those with less requirements.

What recommendations would you give to someone considering this product?

Just one thing "Go for it"

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Leverage customer insights for effective marketing

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

By connecting online and offline interactions, it paints a holistic picture that was previously unattainable. Planners can analyze how marketing touchpoints influence purchasing across channels. This perspective shows what drives loyalty and spending. Other platforms only show a fragmented view that doesn't consider omnichannel behaviors. You can explore data from different angles using filtering and sorting capabilities until the most impactful trends emerge. Customizable charts with drill-down metrics provide a clear visual understanding. The easy navigation empowers planners of all experience levels to make informed decisions.

What is your favorite aspect of this product?

Gathering actionable customer intelligence is critical to developing effective campaigns as a marketing planner. Oracle Commerce provides strategic insights to truly understand buying behaviors and identify growth opportunities. Its robust analytics and reporting capabilities allow them to pinpoint the most effective levers to grow their business. I really like how Oracle Commerce makes it easy to extract insights. Pre-built reports and intuitive dashboards make it easy to identify buying patterns across segments.

What do you dislike most about this product?

The learning curve is steep, but continued improvements may help new users get up to speed more quickly. Additional guided tutorials or coaching support may help accelerate proficiency. However, the powerful analytics of Oracle Commerce certainly outweigh this minor limitation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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