What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Order Portal
Integrated Search
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Heiko M.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great product and easy to use.
Likeliness to Recommend
What is your favorite aspect of this product?
Its flexibility allows companies to create tailored experiences for different customer segments. The platform supports multilingual content, currency conversion, and regional tax rules. Businesses can easily expand into international markets using Oracle Commerce. Oracle Commerce provides detailed insights into customer behavior, sales performance, and site traffic. These analytics help businesses make informed decisions and optimize their online presence.
What do you dislike most about this product?
It is sometimes not very intuitive to work with Oracle Connerce, but the Cloud solution was improved a lot.
What recommendations would you give to someone considering this product?
Start your Oracle Commerce project with a SME and an expereinced Solution Architect with a history in Oracle Commerce and Oracle CX products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Meet D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
More Capabilities, more Features with less price
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Due to its robust capabilities, extensive feature set, and strong vendor support. Moreover, its seamless integration with various systems and easy to customize makes it a preferred choice for businesses.
What is your favorite aspect of this product?
My favorite aspect is we can create dynamic and engaging online shopping experiences. From catalog management to order processing and analytics, it also offers range of tools to streamline e-commerce operations and drive business growth.
What do you dislike most about this product?
By providing more customizable options for smaller businesses or those with less requirements.
What recommendations would you give to someone considering this product?
Just one thing "Go for it"
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sadaharu K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Leverage customer insights for effective marketing
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
By connecting online and offline interactions, it paints a holistic picture that was previously unattainable. Planners can analyze how marketing touchpoints influence purchasing across channels. This perspective shows what drives loyalty and spending. Other platforms only show a fragmented view that doesn't consider omnichannel behaviors. You can explore data from different angles using filtering and sorting capabilities until the most impactful trends emerge. Customizable charts with drill-down metrics provide a clear visual understanding. The easy navigation empowers planners of all experience levels to make informed decisions.
What is your favorite aspect of this product?
Gathering actionable customer intelligence is critical to developing effective campaigns as a marketing planner. Oracle Commerce provides strategic insights to truly understand buying behaviors and identify growth opportunities. Its robust analytics and reporting capabilities allow them to pinpoint the most effective levers to grow their business. I really like how Oracle Commerce makes it easy to extract insights. Pre-built reports and intuitive dashboards make it easy to identify buying patterns across segments.
What do you dislike most about this product?
The learning curve is steep, but continued improvements may help new users get up to speed more quickly. Additional guided tutorials or coaching support may help accelerate proficiency. However, the powerful analytics of Oracle Commerce certainly outweigh this minor limitation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing