Oracle Commerce Logo
Oracle Commerce Logo
Oracle

Oracle Commerce

8.6 / 10
Category
Oracle Commerce
8.6 / 10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

2% Negative
6% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 80

Catalog Management

85

Order Management

82

Content Localization

82

Order Portal

81

Payment Processing

81

Retargeting Capabilities

80

Integrated Search

80

Reporting and Analytics

79

Content Management

79

Microsite Management

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 81

Business Value Created

94

Breadth of Features

90

Ease of IT Administration

90

Availability and Quality of Training

89

Ease of Customization

89

Ease of Implementation

88

Ease of Data Integration

86

Quality of Features

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

82

Vendor Support

81

Oracle Commerce Reviews

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best fit for my online B2B business

Likeliness to Recommend

9 / 10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce is the best fit for my online business because it was the only solution that met all of my needs by giving me access to all of its special features. Inventory management and cross-channel product compatibility are two distinctive characteristics that distinguish Oracle Commerce from rivals.

What is your favorite aspect of this product?

Oracle Commerce is most notable for its amazing speed and thoroughness. I love the drag-and-drop functionality since it makes many activities much easier to complete that would otherwise be cumbersome. Oracle Commerce has made it easier for me to create pages and even a B2B online store that can be personalized to our brand identity to make it simpler for users to find us.

What do you dislike most about this product?

Even though it is simple to use for developing brands, in order to leverage its sophisticated algorithms to make brands appear more compelling, you must have programming knowledge—yes, it is a coding platform when it comes to backend possibilities. Apart from that, waiting for their customer service center to respond is a complete waste of time.

What recommendations would you give to someone considering this product?

I moved to the Oracle Commerce platform because all of the B2B tools I tried were too complex and time-consuming. This platform surprised me with its flexibility and efficiency of use. Users who are thinking about it test it out for their own situations before selecting the features from the plans so that they only get the one that is valuable to them.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Martin D.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great software for all your eCommerce needs

Likeliness to Recommend

10 / 10

What differentiates Oracle Commerce from other similar products?

The best-ranked e-commerce platform in the market, Oracle Commerce, supports the best businesses in the world and offers a consistent, individualized cross-channel customer experience. Delivering a personalized consumer buying experience across all customer touch points, including as the web, contact center, mobile devices, social media, local retailers, and more, is made possible by Oracle Commerce's comprehensive commerce software platform.

What is your favorite aspect of this product?

This is comparable to a manager for your company. This software will meet all of your needs. It will assist you in managing your store in a different manner depending on whether your firm is B2B or B2C. It offers a variety of templates to help your storefront stand out. Your business will become more straightforward as a result of the automation.

What do you dislike most about this product?

When you wish to modify an existing component to provide new functionality, the documentation can be difficult to read and understand. The ideas of droplets and form handlers are simple to understand, but it takes time and experience to master and build certain features.

What recommendations would you give to someone considering this product?

Oracle Commerce offers a framework for creating e-commerce applications that can be quickly built and deployed using commercially available components. It offers the necessary building blocks for use cases like catalog browsing, building and managing shopping trolleys, strong user authentication, dynamic order pricing, order checkout pipelines, etc.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jitendra K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Product with full features.

Likeliness to Recommend

10 / 10

What differentiates Oracle Commerce from other similar products?

In basic shop scenario, it was straightforward and simple to use. The user interface was sleek and contemporary. Processing time was considerably quicker and easier to utilize. Compare to the previous tool we used. I liked how simple it was to perform transactions and most importantly it has lots of templates to show your storefront unique which will automate your operation and will make your business simple.

What is your favorite aspect of this product?

The fact that it provides a single platform with native support B2C and B2B transactions is its finest feature.

What do you dislike most about this product?

Documentation can be difficult to understand and some technical expertise.

What recommendations would you give to someone considering this product?

In compare with other Oracle commerce is better as we have experienced and my recommendation to others go with oracle commerce.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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