What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Order Portal
Integrated Search
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
Praneeth K.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
An amazing product for B2B customers
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It's uptime and configurable layouts which alleviates the need for developer for content changes.
What is your favorite aspect of this product?
Configurable layouts
What do you dislike most about this product?
Customisation more than commerce is next to impossible, ancillary products must be purchased. Oracle isn't investing in the B2C space and is more B2B focussed. High TTFB due to geographical distance
What recommendations would you give to someone considering this product?
For B2B, this product fits great. I would suggest evaluating other products for B2C if you expect a lot of mileage from the platform.
Pros
- Acts with Integrity
- Security Protects
- Enables Productivity
- Generous Negotitation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status
Yogesh S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Solid platform for startups.
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
It is good in delivering personalized user experiences as well as its scalability makes it strong compared to similar products.
What is your favorite aspect of this product?
One of my favorite aspect is its user-friendly interface that makes it easy for users to manage their online storefronts efficiently.
What do you dislike most about this product?
It can be bit complex to set up initially
What recommendations would you give to someone considering this product?
I would suggest to invest time in complete training sessions to fully use its capabilities and ensure smooth implementation.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Bharath K.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2024
Change your E-Commerce with Oracle Commerce
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Vast options and customization features
What is your favorite aspect of this product?
Helps in enhancing the E-commerce
What do you dislike most about this product?
Bit complex to use. integration is cumbersome
What recommendations would you give to someone considering this product?
Better to try with the requirement prior to proceeding.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Client Friendly Policies