Oracle Commerce Logo
Oracle Commerce Logo
Oracle

Oracle Commerce

8.6 / 10
Category
Oracle Commerce
8.6 / 10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

2% Negative
6% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 80

Catalog Management

85

Order Management

82

Content Localization

82

Order Portal

81

Payment Processing

81

Retargeting Capabilities

80

Integrated Search

80

Reporting and Analytics

79

Content Management

79

Microsite Management

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 81

Business Value Created

94

Breadth of Features

90

Ease of IT Administration

90

Availability and Quality of Training

89

Ease of Customization

89

Ease of Implementation

88

Ease of Data Integration

86

Quality of Features

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

82

Vendor Support

81

Oracle Commerce Reviews

Mallikarjun M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

E-commerce software

Likeliness to Recommend

9 / 10

What differentiates Oracle Commerce from other similar products?

Easy customization

What is your favorite aspect of this product?

Product support. Easy implementation

What do you dislike most about this product?

Integration. Expensive

What recommendations would you give to someone considering this product?

Check compatibility for your process

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Altruistic

Praneeth K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

An amazing product for B2B customers

Likeliness to Recommend

7 / 10

What differentiates Oracle Commerce from other similar products?

It's uptime and configurable layouts which alleviates the need for developer for content changes.

What is your favorite aspect of this product?

Configurable layouts

What do you dislike most about this product?

Customisation more than commerce is next to impossible, ancillary products must be purchased. Oracle isn't investing in the B2C space and is more B2B focussed. High TTFB due to geographical distance

What recommendations would you give to someone considering this product?

For B2B, this product fits great. I would suggest evaluating other products for B2C if you expect a lot of mileage from the platform.

Pros

  • Acts with Integrity
  • Security Protects
  • Enables Productivity
  • Generous Negotitation

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Less Reliable

Yogesh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Solid platform for startups.

Likeliness to Recommend

10 / 10

What differentiates Oracle Commerce from other similar products?

It is good in delivering personalized user experiences as well as its scalability makes it strong compared to similar products.

What is your favorite aspect of this product?

One of my favorite aspect is its user-friendly interface that makes it easy for users to manage their online storefronts efficiently.

What do you dislike most about this product?

It can be bit complex to set up initially

What recommendations would you give to someone considering this product?

I would suggest to invest time in complete training sessions to fully use its capabilities and ensure smooth implementation.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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