Oracle Commerce Logo
Oracle Commerce Logo
Oracle

Oracle Commerce

8.6 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
8% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Catalog Management

85

Order Management

83

Content Localization

82

Payment Processing

81

Retargeting Capabilities

80

Reporting and Analytics

80

Order Portal

80

Integrated Search

79

Predictive Recommendations

79

Microsite Management

79

Content Management

78

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Implementation

83

Breadth of Features

82

Ease of Customization

81

Quality of Features

81

Ease of IT Administration

80

Availability and Quality of Training

80

Usability and Intuitiveness

80

Ease of Data Integration

80

Vendor Support

76

Product Strategy and Rate of Improvement

75

Oracle Commerce Reviews

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience Using Oracle Commerce

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

With Oracle Commerce, it is easy for customers to buy and research products at the same time. It is affordable and easy to use

What is your favorite aspect of this product?

Using Oracle Commerce is easy I like that it makes customization easy

What do you dislike most about this product?

I have no negative experiences with Oracle Commerce

What recommendations would you give to someone considering this product?

I recommend Oracle Commerce because it works well and makes it easy for the business to make sales

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Claire N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Really stunned me with its potent aspects

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

I tried other tools as well, but not one of them was complete. However, using Oracle Commerce has completely blown me away with its powerful features. This is a crucial tool for the rapid expansion of online B2B businesses, and amid the sea of other tools available, it stands out for its efficiency and scalability.

What is your favorite aspect of this product?

The best part is that I don't need to invest further bucks because problems are resolved swiftly. Its enormous functionality and the simplicity with which it enables the quick resolution of each issue are key components of its distinctiveness. There are many neat API connectors available there, and the central location makes it simple to obtain configuring possibilities that other systems lack.

What do you dislike most about this product?

Look, the system was running flawlessly until all of a sudden, we were unable to restart or pause it. I really detest these unexpected crashes that stop all of my processes and occasionally require me to start over. Some integrations are just difficult to do if you don't fully understand the steps involved.

What recommendations would you give to someone considering this product?

Because of its robust approach and design strategy, Oracle Commerce is well-known in the market for making running a store very simple. There are several options for transactions, product listings, and shipping. It is advised that all companies and teams adopt this faultless, all-inclusive B2B eCommerce platform.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best fit for my online B2B business

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

Oracle Commerce is the best fit for my online business because it was the only solution that met all of my needs by giving me access to all of its special features. Inventory management and cross-channel product compatibility are two distinctive characteristics that distinguish Oracle Commerce from rivals.

What is your favorite aspect of this product?

Oracle Commerce is most notable for its amazing speed and thoroughness. I love the drag-and-drop functionality since it makes many activities much easier to complete that would otherwise be cumbersome. Oracle Commerce has made it easier for me to create pages and even a B2B online store that can be personalized to our brand identity to make it simpler for users to find us.

What do you dislike most about this product?

Even though it is simple to use for developing brands, in order to leverage its sophisticated algorithms to make brands appear more compelling, you must have programming knowledge—yes, it is a coding platform when it comes to backend possibilities. Apart from that, waiting for their customer service center to respond is a complete waste of time.

What recommendations would you give to someone considering this product?

I moved to the Oracle Commerce platform because all of the B2B tools I tried were too complex and time-consuming. This platform surprised me with its flexibility and efficiency of use. Users who are thinking about it test it out for their own situations before selecting the features from the plans so that they only get the one that is valuable to them.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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