What is Oracle Commerce?
Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle Commerce?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Catalog Management
Order Management
Content Localization
Payment Processing
Retargeting Capabilities
Reporting and Analytics
Order Portal
Integrated Search
Predictive Recommendations
Microsite Management
Content Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
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Oracle Commerce Reviews
James W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
My Experience Using Oracle Commerce
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
With Oracle Commerce, it is easy for customers to buy and research products at the same time. It is affordable and easy to use
What is your favorite aspect of this product?
Using Oracle Commerce is easy I like that it makes customization easy
What do you dislike most about this product?
I have no negative experiences with Oracle Commerce
What recommendations would you give to someone considering this product?
I recommend Oracle Commerce because it works well and makes it easy for the business to make sales
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Claire N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Really stunned me with its potent aspects
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
I tried other tools as well, but not one of them was complete. However, using Oracle Commerce has completely blown me away with its powerful features. This is a crucial tool for the rapid expansion of online B2B businesses, and amid the sea of other tools available, it stands out for its efficiency and scalability.
What is your favorite aspect of this product?
The best part is that I don't need to invest further bucks because problems are resolved swiftly. Its enormous functionality and the simplicity with which it enables the quick resolution of each issue are key components of its distinctiveness. There are many neat API connectors available there, and the central location makes it simple to obtain configuring possibilities that other systems lack.
What do you dislike most about this product?
Look, the system was running flawlessly until all of a sudden, we were unable to restart or pause it. I really detest these unexpected crashes that stop all of my processes and occasionally require me to start over. Some integrations are just difficult to do if you don't fully understand the steps involved.
What recommendations would you give to someone considering this product?
Because of its robust approach and design strategy, Oracle Commerce is well-known in the market for making running a store very simple. There are several options for transactions, product listings, and shipping. It is advised that all companies and teams adopt this faultless, all-inclusive B2B eCommerce platform.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Amanda A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best fit for my online B2B business
Likeliness to Recommend
What differentiates Oracle Commerce from other similar products?
Oracle Commerce is the best fit for my online business because it was the only solution that met all of my needs by giving me access to all of its special features. Inventory management and cross-channel product compatibility are two distinctive characteristics that distinguish Oracle Commerce from rivals.
What is your favorite aspect of this product?
Oracle Commerce is most notable for its amazing speed and thoroughness. I love the drag-and-drop functionality since it makes many activities much easier to complete that would otherwise be cumbersome. Oracle Commerce has made it easier for me to create pages and even a B2B online store that can be personalized to our brand identity to make it simpler for users to find us.
What do you dislike most about this product?
Even though it is simple to use for developing brands, in order to leverage its sophisticated algorithms to make brands appear more compelling, you must have programming knowledge—yes, it is a coding platform when it comes to backend possibilities. Apart from that, waiting for their customer service center to respond is a complete waste of time.
What recommendations would you give to someone considering this product?
I moved to the Oracle Commerce platform because all of the B2B tools I tried were too complex and time-consuming. This platform surprised me with its flexibility and efficiency of use. Users who are thinking about it test it out for their own situations before selecting the features from the plans so that they only get the one that is valuable to them.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service