What is Omnisend?
Omnisend is the all-in-one e-commerce marketing automation platform that helps you sell more by converting your visitors and retaining your customers. Reach your customers with personalized messages using our powerful automation workflows and boost your sales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
95 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnisend?
Pros
- Enables Productivity
- Friendly Negotiation
- Respectful
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Customer Journey Modelling
Marketing Analytics
Multivariant Testing
Email Marketing Automation
Marketing Project Management
Marketing Asset Management
Mobile Marketing Management
Marketing Master Data Management
Social Media Marketing Management
SMS Marketing
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Omnisend Reviews
Prince .
- Role: Consultant
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Feb 2022
A great product for ecommerce clients
Likeliness to Recommend
What differentiates Omnisend from other similar products?
The best which I like about them is the segmentation of leads and creating multiple audiences. You can also see analytics to track your performance and product ROI which lacks in some top competitors. The uploads of HTML designs are pretty smooth. Another aspect we like about them is their boost feature where you retarget certain users.
What is your favorite aspect of this product?
Segmentation and audience creation.
What do you dislike most about this product?
The email flow builder can be improved with a great scope of advanced features and UX.
What recommendations would you give to someone considering this product?
If you are in eCommerce, this can be your best software to get 20-30 of your revenue from emails.
Pros
- Respectful
- Fair
- Transparent
- Helps Innovate
Nia G.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
Easy to use and good for beginners.
Likeliness to Recommend
What differentiates Omnisend from other similar products?
Ease of use and quality of templates.
What is your favorite aspect of this product?
Complete layout control and the ability to start out with either a blank template or designed files.
What do you dislike most about this product?
Cost and limited tracking ability.
What recommendations would you give to someone considering this product?
Start out with the free version as a test to make sure it's the right product for you before purchase. Comparable to other email softwares, yet has distinct variations.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Charges for Enhancements
- Commodity Features
Nigel A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Fantastic product
Likeliness to Recommend
What differentiates Omnisend from other similar products?
The ease of use
What is your favorite aspect of this product?
Automated marketing solution
What do you dislike most about this product?
Nothing really comes to mind
What recommendations would you give to someone considering this product?
They should start using it as soon as possible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing