What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Efficient Service
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Vendor Support
Nimble Reviews
Duncan-J L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Nimble is a very well-known CRM application.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Very simple to use and relationship-based CRM software system that is very accepted by the employees of the organization. Its easy and increased integrations with alternative software are the simplest part. It conjointly integrates with Gmail, MS Outlook, and other social networks too. It’ useful for client history management and pursuit the inputs. It also helps in managing and watching the team performance and their activities.
What is your favorite aspect of this product?
Nimble is straightforward to access; its interface is intuitive and very intuitive and very economical to find the tools. We work on email marketing, social media, and campaign observation projects regularly. It’s well known worldwide and contains a long track record. I really like that Nimble searches for social profiles after I add a brand new contact. It makes it really easy to keep up with their LinkedIn activity. I conjointly love the stay in reality feature that enables me to calendar contact points and not miss out on a attainable connection. And also the cluster email is awesome! This app is really easy to find out and implement.
What do you dislike most about this product?
I haven’t figured out a way to use the Lead pipeline so it displays on my home screen. We don’t really track lead opportunities most as project opportunities and I’d prefer to be ready to track those in Nimble so we will report to our customers.
What recommendations would you give to someone considering this product?
For CRM management and records of consumers and even staff-related activities, this tool works sort of a charm. Its dashboard compiles every single piece of information which is employed for managerial decisions. It helps in pursuing the activities and managing the sales staff. Its MIS reports will be shared easily.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Matthew S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Excellent CRM Software.
Likeliness to Recommend
What differentiates Nimble from other similar products?
With the acquisition of Nimble, we were able to reach our customers via email or various social networks with a level of personalization and professionalism that could represent us. Currently, we believe this service is essential for our sales department as it provides very solid and good results. Through Nimble, you can monitor all the details of your sales and leads. For many participants, applying the method is simple and partially trivial.
What is your favorite aspect of this product?
Nimble is a potential tool that every marketing or sales professional would like to have, the service stands out for having a very high capacity to acquire and process data from various sources; its interface is highly customizable, its tracking function is easy to use; and the tool allows access to contacts via emails. This system has the distinct feature of seamlessly integrating with multiple social networks and allowing you to engage with your connections through them. I applaud your enthusiasm to engage with social media and your ability to stay in contact with customers and prospects.
What do you dislike most about this product?
The mobile application's functionality is really sluggish, which makes us uncomfortable and prevents us from working efficiently. I've also noticed that its pricing is extremely high in comparison to other choices, which, in general, limits many individuals. Nimble loses the ability to track sales opportunities and look for possible leads. We may be unable to construct the databases, particularly for the highly educated consumer retail project.
What recommendations would you give to someone considering this product?
I truly believe that Nimble is a wonderful instrument for significantly increasing any organization's sales; the service adjusts precisely to the demands of its users, and its level of operation is superb, Connect contacts from your email client or smartphone by downloading the toolbar. When you're satisfied and a member, add the contacts from other schemes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Reliable CRM for customer management.
Likeliness to Recommend
What differentiates Nimble from other similar products?
It is a CRM based on telecommunications, and the support system's contribution activates online customer relationship management and accelerates the entire impact of lead creation. Nimble primary functions are contact management and email monitoring. We found it incredibly simple to automatically add contact data from an email address or a contact identified in a web browser using Nimble. It is used by our marketing department to look for chances with potential clients. We have profited from the fact that we may remain reliable and promote our organization's marketing in an efficient and straightforward manner.
What is your favorite aspect of this product?
This software helps maintain interaction and establish proper communication between merchants and buyers. It has many interesting and informative widgets like B. Meeting description and time, and contact details that you can conveniently manage. It has its own options and is highly compatible with multiple email accounts. This is very important. You can link your company to people in a single database and use that database as a dashboard tool for communication. And a calendar. You can save your search for reuse. This is ideal for segment communication.
What do you dislike most about this product?
The basic structure and design are unsatisfactory and there is always ambiguity when it comes to tools. Navigation may not work and synchronization with the contact log may be interrupted. Task and tracking details may disappear, making it difficult to import lists of all kinds. Mobile applications aren't as good as some of us expect. It is highly recommended to improve it so that it works effectively from your mobile phone. If not, it seems to be a good CRM.
What recommendations would you give to someone considering this product?
It's a fantastic solution, and I highly suggest it to freelancers and corporations. It is inexpensive, and it can instantly link all of your contacts from your email account. It also provides free training videos, making it simple to understand. And if you run a small business and are searching for a CRM on a budget, Nimble can meet your needs without breaking the bank; it's incredibly user-friendly. Nimble is a highly recommended program for managing connections in a collaborative manner; you can also handle marketing via social networks.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity